Excellent customer service from the staff, very friendly reception staff. Room was very comfortable and the Executive Lounge was a lovely way to chat with other guests and the complimentary drinks were very nice! Only criticism, a very bland tasting cooked breakfast, obviously catering packs and not fresh, local produce. My partner reckoned I could have done better myself! A... more

This boutique hotel is located just off Buchanan Street (within about 20 meters walk) which is the main/central area for shopping, restaurants, nightlife, open top bus tours and the "culture". You could not get a better location than this. We stayed in one of their Club rooms, well worth the extra, I emailed ahead and asked for a room with... more

Friendly, knowledgeable staff who knew the best places in Glasgow and other towns in Scotland. Large (for the UK, HUGE!), comfortable rooms with reasonably good climate control. Enormous, clean bathrooms with plenty of hot water and easy to use showers (again, for UK, this is unusual). Free minibar, great pub next door, grand restaurant on the top floor. Handy to... more

I cannot say enough about this hotel. Perfect location, quaint hotel with lots of Scottich character, amazing pub / restaurant next door, steps from Queen Railway station, airport express bus around the corner, amazing shopping around every corner, free mini-bar (yes free, my husband didn't believe me until we got there), great breakfast included, wonderful staff, fabulous rooms, worth every... more

I was very pleasantly surprised with this little gem in the heart of Glasgow. On arrival, we were very warmly greeted and received 4 free welcome drink vouchers for Waxy's, the huge bar next door. It's just off Buchanan Street, so it's ideal for shopping. Our room was on the 3rd floor and it was very spacious, tastefully furnished with... more

Fantastic value for money Great central location which I've stayed at several times before, usually for business but this time was a social occasion. Huge double room, very much appreciated complimentary mini bar & decanters of sherry & gin. Friendly, helpful staff, good breakfast which was inclusive (£100/room/night) more

I booked this hotel as a place for my new wife and I to stay before we headed off on our honeymoon. I got a great rate for an executive room on-line, and was thoroughly looking forward to the stay. We got there very late on Saturday night, and duly checked into our room on the second floor. Although it... more

Smashing little hotel in Glasgow city centre. Located just off Buchanan Street at the bottom of the hill. Walking distance to the train station [Queens and Central], Buchanan Bus Station, Cineworld and theatreland and all its nice restaurants. V. friendly and professional staff. Spotless rooms. I booked a superior room which included complimentary mini bar and decanters of whiskey, sherry... more

Stayed here for the second time in Feb 2008 for 2 nights. Our first visit was in Oct 2007 and I was very impressed with the hotel - and was not disappointed this time. It was great, after an horrendous 7 hour train journey, to only have to walk 50 meters from Queen St station to reach the hotel. We... more