having recently just stayed in this excuse for a hotel i have to say that it one of the worst experiences i have ever had. The reception on the front desk was poor and very glum, the rooms were very worn and shabby and for the time it took me to get served i expected an edible standard of food... more

We were given room 10 - a single room (we had booked a double), which was dirty - i found the previous guests dirty boxer shorts in the drawer!!! The bathroom wasn't big enough to stand in and was grimy. We insisted on moving rooms after the first night. The room we were moved to was satisfactory. But the bed... more

I see from the volume of particularly unhappy customers that I am not alone in my complaints about the Busby Hotel. Surely that says something is rotten ot the core, when this level of service is not an isolated event but a regular occurence. My belief is that you can always judge a customer service orientated business by the way... more

Just experienced quite simply the worst meal and service Iv ever had at this hotel. Food was tasteless and cold. Service was awful we received 3 meals for a party of 6 then 10 minutes later 3 more. The coffees came before the sweets, we were seated in the pathway of the door with a constant draft. When we complained... more

How fail safe is a christmas function at a hotel. Quite you would think. Serve some warmish turkey and overcooked veg ply the punters with cheap table wine and they'll remember it fondly. Not how the Busby hotel management executed there Christmas party. The food being served was dire and sporadic to say the least. 15 at our table and... more

stayed there four nights in a two bed room worst room I have stayed in. not the standard of 3 stars - not even one star! old furnitures, smal uncomfortable beds very noisy jarring floor. bathroom looks old, worn out and dirty. breakfast - loveless buffet - tables not cleared up -staffer listless not worth the average price of 65... more

Definitely the worst room I have stayed in. The springs were coming through the bed. The bed creaked every time I moved. The floorboards were noisy. Bathroom worst I have seen in a long time. Food and dining room were excellent but I would not recommend this accommodation to anyone. more

We stayed two nights, a Thursday and a Friday. The Thursday was fine but the Friday night was terrible as there was a wedding in the hotel. Obviously the guests were later in going to bed but the soundproofing in the hotel is very poor so that you can hear everything in the corridors and adjoining bedrooms, (where every floorboard... more

Good: Bar was pleasant with frendly staff, room was fairly clean. Bad: Bathroom was very old and worn - the top of the hot tap was held on with blu tack, the shower was cold for 5min then went boiling & the temp control had no effect. When I steped into the (beige) bath I thought I was going to... more