They told American Express that they have sea-facing suite. American Express booked and chased 6 times in last 36 hours to get a confirmation. End of 36 hours, they tell American Express that the suite is no longer available.
French hospitality at its WORST!!!! HOPE THE MANAGEMENT OF THE HOTEL READS THIS!!!! more
Management response from
pv_customer_liaison, PV Customer Liason Team
Dear worldtravellerNL,
The team at PV-Holidays.com is looking into your experiences at PV-Holidays Latitudes Beach Hotel, and is disappointed that your expectations were not up to a standard that you felt happy with. We’d be happy to investigate thoroughly and reply to you personally. If you booked with us directly please could you email the specific details of your problem...