I cant imagine anyone having bad service at this Hotel. Everyone we encountered at the Arabella was fabulous to us. We actually had a problem checking in during the middle of the night and the hotel just let us check in until we could resolve our credit card crisis. Very kind. This gorgeous property is set in the Lakes region... more

This is a wonderful hotel in a beautiful setting next to a lake. When we arrived the service was excellent from the porter/bar man and again excellent at reception. On Saturday night we decided to visit the restaurant again given the poor reception the night before and give the restaurant another chance! However after being given the menu's and watching... more

We went to celebrate our wedding anniversary at this beautiful lakeside hotel. We are very demanding guests. This hotel met all of our expectations. The suroundings are surreal, the hotel is beautiful and in the local style, and the staff are friendly and helpful. Everyday, they brought a little present to our room. We felt very welcome and special. We... more

There wasn't much snow last week (18 to 24 Feb 07) but the Arabella Sheraton at Spitzingsee gave us an outstanding skiing holiday. The hotel facilities were excellent, far and away above normal "ski hotel" standards, with a good pool/spa for easing aching muscles after a day on the slopes. The hotel has a garage underneath, so you can get... more

I loved this hotel and want to return soon. We had a huge suite consisting of 1 very large bedroom, 1 smaller bedroom, a living room with a porch and a huge bathroom with separate tub and shower. The rooms were beautiful, very rustic and woody. There were more closets and cupboards than anyone could possibly need on a vacation.... more

My husband and I just returned from celebrating our anniversary at this hotel. We didn´t know what to expect when we could´t even find Spitzingsee on a map....but we were overwhelmingly pleased by this hotel. For those with sports on their mind (hiking, biking-road and mountain, skiing, swimming, ect) this was absolutely the perfect place. Only 60KM from Munich and... more

If you like little Bavarian mountain lakes and wellness retreats this is a great spot. The hotel is at the end of a steep mtn. road on the Spitzingsee. Our room had a lake view and the changing reflections of mountains and clouds on the water was wonderful. The wellness area includes saltwater pool, a waterfall massage, whirlpool, and warming... more

I have been using this hotel for conferences for a few years and will now look for an alternative: Staff at the frontdesk is inexperienced and not too forthcoming, checkout procedures are cumbersome, conference guests and hosts are treated as 2nd class. The Spa (openend late 2003) already shows signs of deterioration - creaking floorboards in the saunas, the soothing... more

We love this place! We traveled with two small children and staff very helpful and giving. The view was breathtaking. Our room was large enough with an extra twin bed and crib. Room service was quick and found it to be cheap and easier with the kids for breakfast. Though there are walking trails everywhere, we liked the one that... more