There are seven floors to this older hotel. Completely remodeled on the inside a year ago, they have thought of all of the modern amenities while maintaining a traditional feel of sorts. The lobby is impressive and quite inviting to sit in. Elevators and staircases are marble. The concierge, Juergen Russ, and the ladies at the check in desk are... more

Beautiful hotel, amazing service and superb location! The hotel is not too large (I think it has about 70-80 rooms). Each guest is treatied very individually. For example, we were addressed by one names during breakfast buffet. Rooms are cosy and beautiful and have the touch of what it takes to be a luxury hotel - every small detail reminds... more

What an excellent place to stay. In my opinion, this hotel has fantastic staff. very helpful, very friendly, its like taking a very comfy warm bath. Terrific suite, details like heated floors in my bathroom.All amenities are there. Staff makes you feel an "appreciated guest", but they never push, they are simply "there". Impressive. Dinner at Mark's is a must.... more

Having stayed in a number of other hotels in the Mandarin Oriental chain, this hotel more than meets the high standard set by others in the chain. My wife and I stayed here for 3 nights 1-4 Jan, and it was a great mini break. We'd never been to Germany before, so were unsure what to expect, but Munich is... more

We stayed 4 nights at the hotel and absolutely loved it. From the beautiful room, to the friendly courteous staff, you couldn't want for anything else. The only negative I could say is that the food at the hotel is very expensive and I found there were much better places to eat very close by that were much less expensive... more

We were very happy staying here. The location during Octoberfest could not have been better since it is next door to the Hofbrauhaus. We reserved a suite which was huge and expensive. Our private terrace was larger than most hotel rooms. Unfortunately it was too cold to make use of the infinity pool on the roof, but the views of... more

What else to say ? It was simply the best hotel staff in my whole life. By second day every other staff you already met welcomes you by your last name : can only be done in such luxury hotel with fewer than 100 rooms. Breakfast is already gorgeous, but if you miss something, just ask ! They'll do everything... more

I have been staying at this property since it originally opened as The Rafael some years ago, I have never been disappointed in it's rooms and services. Excellent location, right in the center of Munich a couple of minutes walk from Maximilianstr and is well deserving of it's 5 Star rating. more

Professional, proper service here, both at the front desk and room service. We were given a newly remodeled large junior suite with king bed and sitting area. Fancy black high tech self swiveling plasma tv with speakers and CD player for viewing at seating area and bed, large dressing area for luggage with closet, and huge marble bath. Other rooms... more