This hotel was clean and comfortable. The rooms were of better than average size, and nicely furnished. The location was outstanding---accessible to many of attractions in the city as well as the train station. The only complaint we had was with the staff;they were not entirely up front with us when we asked them to make museum reservations for us,... more

a disappointing hotel-in a good location-expensive,dissapointing hotel-nice ,new room-the air condition didnt work at all. unpleasant ,non unhelpful, non polite staff- the final vote-3hanna schulman, israel more

We stayed here in March 07 for a long weekend. The staff at reception couldn't have been more uninterested each time we approached them. And the staff at breakfast were down-right rude. A waitress came to our table to take our order and snapped "What do you want, huh? You want coffee?" I've never met anyone like her. Our room... more

Hotels are awarded stars by their facilities. The Atlantic Palce does not have a Restaurant (Just a breakfast Room) It doesn't have a Bar (Just a little counter in a dark corner which is never manned). It has a small Reception desk with a Receptionist who is making and recieving calls, (an awful lot of them!) checking people in and... more

We stayed here three nights (too many) in a room at the end of a tiny hall way that felt like a fire hazard. The room was terribly dusty and the terrace looked at the dirty rooftops of apartment buildings. Needless to say, we didn't use the terrace. The elevator was the smallest one i have ever seen. Florence did... more

My wife and I are currently at an internet cafe right by the Atlantic Palace Hotel. All we can say is that the hotel has truly ruined our experience in Florence. The location is excellent, but this dump should be torn down and rebuilt. Maybe theyll get it right next time. more

It is absolutely horrible hotel with the most awful stuff I`ve ever seen. Rooms are not so bad - they even have some kind of atmosphere, as the hotel is in very old building - but they are dirty and old. It is definately not 4 star, I would give to this hotel 2 stars maximum. The worst part was... more

Skip this hotel....The hotel was ridiculous, for the $$$ price we paid. Location is on a very busy and small street, and there was no place to stop the car to unload luggage, because the hotel had allowed a car and lots of scooters to block the front doors and entrance. We reserved two rooms through AAA, and both were... more

Spent five nights there. Excellent location, the staff was very friendly and not a bad hotel, BUT our room faced the street, therefore noisy, it was supposed to be a non-smoking room (I'm allergic to smoke) and the room itself was, but smoke came in through the vents and therefore no longer a smoke free room. The beds were okay... more