My husband and I stayed there for 2 nights from Friday to Sunday. From the moment we arrived, we fell in love with the hotel. The staff was extremely friendly and welcoming. The room was large, clean and very tastefully decorated. There was coffee, tea, water and snacks available in the lobby 24 hours a day, which we took advantage... more

The location of this hotel is extremely convenient- right next to the funicular which runs from the station, adjacent to many eateries ( handy when you're tired) and only 5 mins from the lakeside. It's quiet inside and noise was not a problem- we had a room next to the lift , usually a disaster, but couldn't hear a thing,... more

This is a super hotel! It is located at the base of the funicular and is close to everything in town. The staff is very friendly and helpful, the rooms are attractive and exceptionally clean, and the breakfast buffet is amazing in the variety and quality of offerings. The lobby and public areas offer bowls of candy from which to... more

Excellent hotel. Great location. Great staff. Scrumptous food. more

This hotel has an excellent location for the station, the lake and the shops. Although there is no view from the rooms, they are well appointed, and welcoming. Service is excellent and the breakfasts are truly exceptional! more

It was terrible travel from Italy, train was terribley dirty and not running on-time. It was hard rain at evening over the journy to the hotel. ... You don't worry about rain, since the hotel is located on the next to the cable car station. A handsome reception welcome you with completentaly drink and snacks. Breakfast is really nice, such... more

I only regret not ending my stay in Rome sooner so that I could spend more time at this Hotel in Lugano. The Hotel is perfectly located, the best staff of any Hotel I have used in Italy or Switzerland, beautifully restored, & excellant choices for breakfast. I can't wait to return. M. Taylor Naperville, Illinois more

We spent one night in the Hotel in a junior suite. We found the Hotel very clean and everything in good condition. There was even an Nespresso maschine in the room ! However 3 capsules was a littlt too little I think. The room was quiet and had two televisions in two not too big rooms. Breakfast was the most... more

I was happy to see that the hotel offered amenities and services that make a traveler's trip more convenient - internet, gym access, etc - at affordable rates. The place is clean, and the staff are very helpful. The breakfast buffet is something else. The location is ideal too, especially for those coming in by train. All in all, I... more