This hotel is badly in need of some maintenance. The walls in my "suite" were scarred. The sofa and chairs were rickety and arranged with no thought. The fabric was a shiny slick polyester. The TV in the bedroom was not plugged into the cable system properly so an error message was on top of the screen. One light in... more

Only after my last visit to this run-down hotel, did I decide to check the critic of previous guests. I tend to agree with their negative claims. My husband and I stayed there two years ago and the hotel was still acceptable at that time. Upon our visit in April '08, I was so shocked at its current state that... more

Room was small but clean and comfortable. Wireless internet worked fine, and computer in lobby also worked fine. Breakfast buffet was tasty, and dinner buffet really helped our budget. A fine touch we especially appreciated: Our son, still on US time, became hungry after midnight, and the desk clerk fetched a sandwich for him from the kitchen. more

stayed her for two nights with a couple of friends. First we got a very small room, not cleaned bathroom and terrible uncleaned carpet. We changed room and actually payed a small amount x-ra to get a svit. This room was better, bigger , but yet not cleaned. For exampel i found a pair of socks under my bed, and... more

Stayed 5 nights at the hotel. Great location, but the hotel does not live up to the usual standard of Choice Clarion Collection. Room: worn and outdated, wallpaint lacking here and there, dirty windows and carpet. Only one type of soap in the bathroom. Food:Very little choice of breakfast which was late, should begin 0630, but the warm food seldom... more

I had saved quite a bit of bonus points and wanted to spend them on a nice hotel in Copenhagen. I picked Neptun, since the clarion hotels are usually quite nice. I got a nice big apartment with two rooms and an entrance, but it did not take long before i really disliked it. The bathroom was not clean, with... more

Please do yourself a favour and stay away. Please check the photos I have attached and you will understand why. This hotel is sub-standard and should be closed down by the Danish hygiene authorities immidiately. Your health will be a risk if you stay here. The room was so dirty I cannot use words. Flies all over the breakfast buffet... more

Go there if there is no other option. I've spent three nights being on a business trip, last October. It is by no means a cheap hotel and it is rated 4*, so I have expected at least above average standard of accommodation. First of all, the rooms are extremely small. Mine was the size of a shoe box and... more

Our big complaint with this hotel was the size of our double room. The room was too small and the bed had to be placed with head and one side against a wall. There was space for only one suitcase so the second had to be left in the short entry hall. The bathroom was also small with near no... more