We selected this hotel based on TripAdvisor ratings. The location is convenient and our room was clean. Their problem is that they are understaffed and lack knowledgeable front desk staff. Upon our arrival we asked the front desk attendant to recommend a vegetarian restaurant for lunch. It was Sunday. We walked 10 minutes to the restaurant only to find that... more

Just returned from my visit to Vienna where I had the opportunity to "sample" three hotels. The first one (where I use to stay when visiting Vienna for leisure) was Pension Pertschy - unbeatable location; the second one (Austria Trend Hotel Savoyen) was a huge business hotel but conveniently located when arriving from the airport by S-Bahn and the third... more

We booked at Rathaus because of the positive reviews on tripadvisor. For us the most important things are the comfort in the room and breakfast. We are not the kind of people having great expectations when it comes to helpful staff as we prefer to be left alone and find out things ourselves. However, in addition to the fantastic spacious... more

We stayed at the Rathaus over New Year 2008 and had a fantastic time. The hotel is in a good location - not in the centre of Vienna but only a 5 minute (if that) walk to the nearest underground station which run every couple of minutes. From the hotel, you could be in the centre of Vienna within 10... more

Spent 5 nights at the Rathaus when sightseeing in Vienna. Travelling with 3 small children is always potentially difficult, but The staff could not have been nicer or more helpful and there is a great friendly family athmosphere in the hotel. Facilities are excellent, with superb showers and everything spotlessly clean. Breakfasts have been mentioned in several reviews and are... more

We loved this hotel and all its staff. They are professional, thoughtful and efficient and seem to thoroughly love what they do! My husband and I have travelled all over Europe for years and I think that this is the first time that we did not even check out other options once there- because we were thoroughly pleased and look... more

Excellent Hotel and stay. Very clean and good size of room with comfy beads and all the amenities. The staff was friendly and welcoming. No words about the breakfast... Fantastic!!! Would i stay in this hotel again? With no doubt! Guys keep up the excellent job!!! more

We stayed at the Hotel Rathaus in November 2007. Location - Some people have said that the location isn't great. Here are our thoughts. My pregnant wife and I were able to walk (or use the VERY user friendly public transportation) to get everywhere in the central part of Vienna. We arrived via train from Budapest and found that it... more

We Stay at this hotel in October, I think location is very important and this hotel does not have it, the Multiuses Concierge is very rude with everything, the only best thing about this hotel is Breakfast. Very far from beeing number 1 in Viena. more