This Hotel was graded 4 stars and my daughter and myself, on arriving in Douglas, expected a really cosy, comfortable, extremely enjoyable week's stay. How wrong we were! To start with the Hotel was right at the end of the promenade, one of the last ones in fact, whereas the description had said 'central to amenities'. On being shown to... more
Management response from
inglewoodhotel, owner
These issues were not advised to us during this persons stay which would have enabled us to resolve any problems at the time. These comments, posted in December, about a stay approximately 6 months earlier do not present a true reflection of the room in question which is being refurbished as part of our continued refurbishment program.