If you plan on staying here, ask for a refurbished room. There is a vast difference between the old rooms and the new - even though they may be next to each other. You pay the same regardless. I'm giving this hotel one star solely based on the room we were allocated. We were given a room that had one... more

We, as did most UK people we spoke to, booked our holiday a week prior to departure. The mass of availability may be date related, marketing of the hotel and resort. For us the difference in our bedroom compared to the modern pictures depicted on websites was disappointing. Our room was certainly spacious and this may well be because it... more

This hotel was in a great location and had a lot of character. The food was excellent, with very good service. It's true, the swimming pool isn't up to much, but for us that wasn't a major problem. more

This beautiful Hotel is over 400 years old and my room was just big enough to fit my bed in! My room faced the back of the Hotel and some droning machine....it was hard to sleep. The rooms were very clean and were cleaned everyday, i had a spa bath and a shower in my bathroom and as i was... more

I too was surpised by the negative comments. We had an enjoyable stay, found the staff very helpful (especially the waiting staff), and found the food good and very plentiful - as our expanding waistlines can testify! Overall I would say good value for money - and other guests we were there with agreed with our view. The hotel is... more

Ju st returned after 11 days at the Nizza. Had a lovely room facing the park . The bathroom and room were all recently renovated and beautifull. The desk staff were extremely accomodating and couldn't have been nicer. The dining room staff were very attentive and all spoke English well. I cannot understand the negative reviews I read here and... more

After a wonderful week in Sienna, my friend & I headed to Monticatini. When our tour pulled up to the hotel, I knew we were in trouble. The outside of the hotel needed painting. When we got to our room on the 4th floor, we discovered there was no air conditioning. I spoke to the man at the desk &... more

I would avoid this hotel! The rooms were dirty, the food was bad and the staff was not helpful. The walls in the hotel are extremely thin and you can hear what is being said in all of the rooms around you. We could also hear the noise coming from the main lobby, and we were on the top floor... more

I read a host of reviews on several hotels in Montecatini Terme before deciding on the Nizza et Suisse. I had never been to Italy before so I thought a bit of research would pay dividends. There were various reviews, good and bad, on the Nizza. This annoys me as some people may have had a bad experience through no... more