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Azul Hotel & Beach Resort

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 310 reviews
310 Reviews
5.0 of 5 stars
188
4.0 of 5 stars
72
3.0 of 5 stars
22
2.0 of 5 stars
21
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 24 hotels in Puerto Morelos
  • Address
    Carretera Federal Chetumal Km. 27.5
    Puerto Morelos 77580
    Mexico
Check Rates: $503 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 308 traveler reviews
  • What to Expect:
    • 4 based on 251 reviews Rooms
    • 4.5 based on 252 reviews Service
    • 4 based on 250 reviews Value
    • 4.5 based on 250 reviews Cleanliness
    • 4 based on 85 reviews Pool
  • Recommended For:
    • 70% based on 267 reviews An amazing honeymoon
    • 70% based on 267 reviews Families with young children
    • 60% based on 267 reviews Older travelers
    • 30% based on 267 reviews Families with teenagers
    • 10% based on 267 reviews Couples/romantics

Reviews of Azul Hotel & Beach Resort

( 1-10 of 310 )
4 of 5 stars
New Jersey, USA
Jul 23, 2008

Stayed in a deluxe room for a wedding. Staff was attentive and provided excellent service. Beach butlers were particularly wonderful (brought towels, drinks, sunscreen, whatever was needed!). Location is right on the beach and is beautiful, and it is just about 30 minutes from Cancun airport. Rooms were spacious, clean and comfortable. Food was delicious and there was a broad... more

2 of 5 stars
Washington
Jul 22, 2008
0/1 found this review helpful

My husband and I were at Azul mid June 2008 for our Honeymoon. Prior to going to Mexico, we received a phone call confirming that we were still coming. Upon arrival at Azul, we found out that there was “no room” for us. I was really upset, especially since we had our vacation booked since January or February 2008, and...we... more

Jul 7, 2008
1/2 found this review helpful

Last December my mother and I stayed at the Iberostar Del Mar as a home base while touring numerous hotels looking for a location for my upcoming wedding. We narrowed it down to Azul beach and El Dorado Maroma (EDM) both run by Karisma Hotels. On this trip I brought my fiancee and we spent half the week at Azul... more

4 of 5 stars
Benbrook, TX
Jul 3, 2008
0/1 found this review helpful

Our family of 8 (7 adults & 1 8-mo-old infant) enjoyed a 1-wk vacation in June. We were not very happy when we first arrived to find that they did not have the deluxe rooms available that we had reserved several months in advance. We were placed in smaller superior rooms for 2 nights until deluxe rooms became available, which... more

5 of 5 stars
Boston, MA
Jul 1, 2008

My husband and I spent a week at Azul in the middle of June for our honeymoon. It was our first stay at an all inclusive resort, but we had a fabulous time. From champagne at check-in to the beach butlers, wait staff, and bartenders, the service at Azul was amazing. Everyone was friendly and attentive, and it just added... more

5 of 5 stars
Columbus OH
Jun 29, 2008

We stayed at Azul from June 10-16 with a group of 23 guests (including ourselves) for our wedding. Overall, the experience was AMAZING and I wouldn't hesitate to go back to Azul. Reception was easy, relaxed and very service focused. Cold scented towels, champagne and extremely friendly staff greeted us. The lobby is beautiful and has a very spa like... more

Jun 25, 2008
1/1 found this review helpful

We stayed at the Azul Beach Hotel from May 18-22, 2008. My now husband and I got married there during our stay. We brought 34 friends and family with us and we couldn’t have chosen a better place. The service we received was amazing to say the least. The food was fantastic and the presentation of the food was amazing.... more

3 of 5 stars
Dallas, TX
Jun 25, 2008
2/3 found this review helpful

We went to a destination wedding which was absolutley beautiful. This resort is unique in that the property is small, and not spread out- everyhting is a quick trip. Beach is beautiful, and the Beach Butlers are great, bringing us anything we requested, lunch, drinks, etc. Wedding was fun, and beautiful, although I believe the Brides/Grooms Parents had to pay... more

Jun 24, 2008
2/4 found this review helpful

Upon returning from our week vacation at Azul Beach I felt compelled to write a review. The staff at this hotel for the most part is excellent...maybe one or two that weren't that impressive. First I would like to say that our room overlooked the swimup bar and had an excellent view of the ocean..we absolutely loved that. We were... more

5 of 5 stars
London, UK
Jun 9, 2008
2/2 found this review helpful

Our stay at the Azul Beach Hotel was amazing... There were 16 of us in total that ventured to Mexico for my best friends wedding. For all of us this hotel was a real treat. Not only were your rooms cleaned every day but in the evening there is another visit to get your bed ready for you to jump... more

Reviews of Azul Hotel & Beach Resort

( 1-10 of 310 )
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Azul Hotel & Beach Resort Address

Carretera Federal Chetumal Km. 27.5, Puerto Morelos 77580, Mexico