The mattress in the room was dreadful – a Dunlop mattress manufactured in 1998 – Yes I checked! The Dream beds are great, but only if the room has one. Make sure you ask. (For the same money, try the Fraser Suites in Kent St) more
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The mattress in the room was dreadful – a Dunlop mattress manufactured in 1998 – Yes I checked! The Dream beds are great, but only if the room has one. Make sure you ask. (For the same money, try the Fraser Suites in Kent St) more
Dear MarkL8; Thank you for your review. Rydges World Square is currently in the transition phase in replacing all of our bedding to the Rydges Dream Bed. We have completed 60% of the hotel, and plan to have all guest rooms completed in the first half of 2009. Kind Regards, Tish Nyar General Manager Rydges World Square Sydney
We booked to stay 3 nights at this hotel. Check in went smoothly and the room seemed clean and quite nice. The first problem was everytime we turned on the on the air conditioning, it gave a loud rattling / banging noise for about 30 second, but eventually worked, until the 3rd night when it apparently "burnt out", so didn't... more
Dear Moocam, Thank you for posting your thoughts on Trip Advisor. I was disappointed to read that you did not enjoy your stay with us in October. The issues raised have all been looked into and I would like to take this opportunity to apologise for an inconvenience caused. I will be in touch personally to discuss the matters raised,...
I booked this hotel based on my friend's recommendation. Cost me A$179 per night. We get a nice clean and comfortable room, although a bit small and no view even on 28th floor. We found the service to be very good and friendly. They are very helpful to our 'tourist' questions especially the concierge. We didn't eat in the hotel... more
Dear Bangkok Negotiator, It is great to hear that you enjoyed your time with us! The hotel is very centrally located to all that is great in Sydney. Being so well located in the middle of the city doesn’t allow for fantastic views; however some landmarks can be seen in some rooms. Thank you for your comments in regards to...
Rydges hotel should take pride in their excellent customer service. I was on my way to the hotel, I got lost in the city trying to find the hotel. The hotel worker stayed on the phone giving me street for street directions to get to the hotel. I parked in the wrong carpark, the workers moved my car for me... more
Dear Lisabird89, Thank you or your glowing report of Rydges World Square. It was a pleasure to have you as our guest, and we are pleased that you enjoyed your stay with us. It would be fantastic to have you back in the hotel soon! Kind Regards, Tish Nyar General Manager Rydges World Square Sydney
Hotel is in a great location - short walk to Darling Harbour, shops, restaurants etc. Building and rooms are extremely tired thought and the whole place needs a make-over. The carpets are stained and the interior is very poorly maintained. The buffet lunch was nice, but room service meal was apalling and once done tray and leftovers sat in the... more
Dear CatandJules, Thank you for your post. Rydges World Square is constantly involved in refurbishing the hotel, and in the last year have uplifted the hotel corridors and lobby; as well as creating a brand new bar and restaurant. The hotel has a strict maintenance program to make all areas attractive and appealing. On this occurrence this seems not to...
Stayed here for 4 nights for a short break in Sydney. Hotel was good, clean and accommodating. We got a free upgrade to an executive room (19th floor). It was a huge bedroom, with good bathroom, separate shower. Dressing gowns/slippers and cuddly teddy bear all included!! A carton of fresh milk in the fridge for complimentary tea/coffee - none of... more
Dear Mr & Mrs McNulty, Thank you for your glowing report on your recent stay. It is fantastic to hear that you enjoyed your time in the hotel and enjoyed all the extra benefits included. It was a pleasure to look after you both when in Sydney. I am happy that you found a lovely café downstairs in the World...
We stayed at this hotel in Sep 2008. Although the location and the rooms are quite good the reception is pathetic. The staff there do not know proper english i am sorry to say. Also the staff at the reception lie a lot. We came to the hotel at 1300 Hrs and enquired if our 2 rooms were avaiable. Only... more
Dear Adnansamir, Thank you for your review of your recent stay. I must apologise for the service you received during your time with us. I would like to discuss this matter with you in more detail, as this is not the service standard that we strive to achieve in both our reception and housekeeping teams. I will be in touch...
I booked an Executive One Bedroom King Suite and it was better than I had imagined. The second bathroom was huge, but the ensuite was big enough to live out of. The lounge was spacious, the room was perfectly clean, the staff were lovely, and the valet parking was quick and easy. I have stayed at a few Rydges hotels... more
Dear drusinator, Thank you for your glowing report! It is always fantastic to hear that our guests enjoyed their stay, and your expectations were not only met, but exceeded. We look forward to welcoming you back to one of our Rydges hotels in the near future! Kind Regards, Tish Nyar General Manager Rydges World Square Sydney
We stayed at Rydges World Square when we attended a friend's wedding down in Sydney. We picked this hotel because it was on a special rate (We stayed over the weekend at $180AUD per night, with velvet parking and buffet breakfast each morning, in a king's room), and because the hotel is situated at the centre of the city, central... more
Dear Lady0421, Thank you for your post and a glowing report on Rydges World Square Sydney! We are so glad that you enjoyed your stay and that you found our staff, location and facilities all that you could have wished for! We look forward to welcoming you back soon! Kind Regards, Tish Nyar General Manager Rydges World Square Sydney
My partner and I stayed at Rydges for our 2nd anniversary this w/e for a night! We booked over the phone through the Rydges booking line. I asked for one of the better rooms and was put in the executive business suite. I asked if this included parking or breakfast and was told it didn't and therefore paid $20 pp... more
Dear Jessica_Aus, Thank you for your post on this website. It was great to hear that you enjoyed your stay with us and that our staff, services and facilities met your expectations! We were happy to be part of your second anniversary! In regards to the breakfast bookings, I apologise for the inconvenience caused. I am currently looking into this...



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