We stayed here for 4 nights (standard room) at the end of our great drive north, and quite simply, the room was one of the best we've ever stayed in, spotlessly clean. The bed was awesome - huge & comfortable, bubble bath was fun, excellent shower, & loved the sliding louvre doors, which allowed all sorts of combinations, & even... more

Stayed here for 5 nights. fantastic room and the staff from the houskeeping staff to the front desk staff areall friendly and helpful. stayed in a corner water view room. the room and balcony were huge and the spa and bathroom fantastic Can not recommend this hotel highly enough more

Loved staying at this hotel. Upon arrival I received a complimentary upgrade to a water view room. The room would be one of the most comfortable I have ever stayed in. Attention to detail was great, the buffet dinner was delicious, the facilities, the pool, the gym were all fantastic!! I cant rave enough about this hotel. more

Absolutely faultless. Great location. Short walk to anything you need. The bed. Oh my god the bed. It was the most comfortable bed I have ever slept in. Friendly and helpful staff and a very affordible room service menu if you felt lazy. Other review I read was that they found parking confusing. $5 a night parking or $8 for... more

A great hotel - the other reviews are right on with their comments. Very helpful and professional staff in the foyer. Fantastic large rooms with good air-conditioning (the aircon control was a little hard to find, tucked away in the closet), with adjustable sliding louvered doors. The bed is very, very good, firm but with a 75 mm pillowtop that... more

Stayed at Sofitel during Dec and I can't say enough about it. The staff were all so helpful and polite The room was clean and the bed was so comfy. Everything there exceed my expectations. If I were to go back, this would be the place to stay. Location wise, it is close to everything, i.e. the docks were you... more

We stayed in this hotel beginning of November and can't speak highly enough about it. Even though it is part of the Reef Casino we were worried that it would be noisy. Perish the thought! The room was very spacious with its own balcony, huge comfy beds, sofa, table etc and plenty of room to move around. Spa bath, huge... more

Just stayed for one night before catching a flight the following morning to Brisbane. Chose this hotel because we had previously stayed a week earlier at their property in Brisbane and were pleased during our 3 night stay, so expected the same here. The hotel location is fine but the parking is a bit difficult and a little confusing below... more

We stayed at the Sofitel for 3 nights in September. We checked in early and received our room as soon as we checked in. The staff were very friendly and accommodating. The room was large and beautiful. We had a balcony with an amazing view. We could see the mountains on either side of our room as well as the... more