I cannot but agree with another poster on TripAdvisor who said that the room, the location and the service all exceeded expectations. We arrived early (about 11am) but that presented no problems at check-in. Our room overlooked the pool at the rear of the hotel and came complete with kitchen. The pool is a pleasant place to sit and relax.... more

Small, boutique hotel, right in the centre of town. A short walk from the shops, station, night market, reef cruises. Extremely helpful concierge who knew all the best/cheapest tours. We were there in summer and with the high humidity, you want to be within a short walk of most places, and unlike most of the other hotels, this is ideal.... more

Spent 2 fantastic nights at the hotel. The owners run and manage the hotel and are very helpful. the location is great, its 30 seconds away from all the great restuarants as well as the massive public pool. parking is free and secure. will be going back soon. more

We had a en suite room on the 4th floor, ocean (pool) view. The layout of the room is very functional, and was very clean. There is construction on the other side of the hotel, so do request a pool facing room. The hotel is easy walking distance to some great restaurants on the Wharf. Also very close to the... more

We just stayed here for five nights on a six week trip to Australia. This hotel is located right in the CBD and within walking distance to everything including the train to Kuranda. You cannot beat the location. The rooms were spacious and clean and the front desk staff was so incredibly helpful. They booked all of our excursions and... more

Everything about this hotel was perfect - the greeting from the receptionist, the room and the location all exceeded our expectations. Our room overlooked the pool at the rear of the hotel, but we didn't notice any construction previously mentioned - having said that we were out most days, and spent only one afternoon by the very relaxing pool and... more

Il Palazzo was simply the perfect place for us to stay in Cairns! We asked for a room facing the pool (quieter) and although there was construction going on behind the hotel/pool, it didn't disturb us thanks to the heavy sliding glass doors facing on to the pool. The apartments are spacious, clean and provide everything you could need for... more

I stayed here with my Dad for two nights and we loved the central location and the people on reception, particularly Frances, could not have been more helpful. The only fly in the ointment was that our reservation had been lost, so we were lucky a room was available. Our room faced the main road, a bit noisy, and I... more

We stayed for five nights in August. I don't know how full the hotel was, but we were put in a room facing the main road, and opposite was a huge construction site....I had a nice time looking at all those hunky guys, but the delivery trucks and concrete mixers did put a bit of a dampner on things. Would... more