We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Shangri-La Hotel, The Marina and Cairns?

We'll send you updates with the latest deals, reviews and articles for Shangri-La Hotel, The Marina and Cairns each week.

Shangri-La Hotel, The Marina

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 74 reviews
74 Reviews
5.0 of 5 stars
31
4.0 of 5 stars
20
3.0 of 5 stars
11
2.0 of 5 stars
11
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#14 of 98 hotels in Cairns
Description: Attractive 4-story Resort Hotel with a recently refurbished rainforest lobby.
  • Address
    Pierpoint Rd
    Cairns 4870
    Australia
Check Rates: $264 AUD 272 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 74 traveler reviews
  • What to Expect:
    • 4 based on 59 reviews Rooms
    • 4 based on 56 reviews Service
    • 4 based on 59 reviews Value
    • 4 based on 59 reviews Cleanliness
    • 4 based on 13 reviews Pool
  • Recommended For:
    • 50% based on 67 reviews An amazing honeymoon
    • 40% based on 67 reviews Older travelers
    • 30% based on 67 reviews Families with teenagers
    • 30% based on 67 reviews Young singles
    • 20% based on 67 reviews Families with young children

Reviews of Shangri-La Hotel, The Marina

( 1-10 of 74 )
Jun 10, 2008

Can not reccomend this property highly enough, staff service was fantastic!!. We stayed in room 28, one of the horizon club suites overlooking the Marina and actually got married in the room. ( thankyou to the staff member who acted as a witness for us) The room was lovely, one of the cleanest places we have stayed. Staff were only... more

5 of 5 stars
Gilgandra, Australia
Jun 8, 2008
1/1 found this review helpful

location and service was excellent, stayed at Horizon club, worth extra cost with free breakfast , drinks and canopes each evening for 2 hours. Its a great place to meet fellow travellers, definetly recommend to anyone more

3 of 5 stars
Melbourne, Australia
May 5, 2008
1/1 found this review helpful

We stayed here for 5 nights as part of a conference recently. Upon arrival we were advised our room was not ready. We were a bit upset as even though it was just prior to official check in time, they could not answer when the room would be ready and also everyone else who was turning up was getting there... more

3 of 5 stars
England
Apr 13, 2008
2/2 found this review helpful

We stayed at the Shangri La for two nights after a flight from Darwin. We were unfortunate to land in the worst rain Cairns has seen for 117 years! On arrival we thought the hotel was in a great position and looked fine but on entering the enormous minimalist reception area we were dissapointed. The reception desk was dwarfed by... more

Apr 4, 2008
1/1 found this review helpful

Booked for 2 nights here thru wotif and got a great deal on one of the more deluxe style rooms. Really comfortable modern rooms with a lovely harbour view. Free car parking and fantastic restaurants onsite. The staff are incredibly helpful and friendly- this quality of customer service is very rare. Great location to the terminal that departs for the... more

Mar 26, 2008
2/2 found this review helpful

I had checked the hotel website for rooms but the rates were extremely high, i went through hotels.com and got a much more reasonable deal, infact it was hard to believe i had to double chekc to make sure it was the same hotel, having got there, the hotel is in a nice location and also very well maintained, the... more

Mar 3, 2008
2/2 found this review helpful

Our stay at Shangri La was over the christmas period and throughly enjoyed our time there. Our booking was made on the hotel website, I had to change my booking twice of which I called the hotel directly and they changed it with no problem and took the time to go through all the offers availabe. We book an executive... more

5 of 5 stars
lymington
Mar 2, 2008
1/1 found this review helpful

Of all the places I stayed in Australia this was my favourite. AS other reviewers suggested we booked a marina facing room and it was worth every penny. We had views of the marina and out to sea with a few islands but even better we faced across the river to the unspoilt rainforest covered mountains on the other side.... more

2 of 5 stars
Houston, TX
Feb 26, 2008
1/1 found this review helpful

We stayed there for two nights in early February 2008, and were surprised that for a highly rated hotel what poor condition the rooms were in. Cairns had it's typical summer tropical weather, and the room was warm and muggy all night. The bathrooms had mildew stains in the grout, due I expect from the fact the A/C system could... more

2 of 5 stars
Vancouver, WA
Feb 24, 2008
1/1 found this review helpful

We stayed in this hotel for only one night. It was actually a stop-over until we could fly out the next morning. The location was great! And we had a good view of the harbor. There were 9 of us. We had a one bedroom suite for 3 of us and three one bedroom rooms. The one bedroom suite was... more

Reviews of Shangri-La Hotel, The Marina

( 1-10 of 74 )
Travelers Who Viewed This Property Also Viewed
No photo provided
Location: Cairns, Queensland
$236*
Check Rates
Location: Cairns, Queensland
$201*
Check Rates
Location: Cairns, Queensland
$249*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Shangri-La Hotel, The Marina? Share your experiences!

Do You Own Shangri-La Hotel, The Marina?

Shangri-La Hotel, The Marina Address

Pierpoint Rd, Cairns 4870, Australia