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Shangri-La Hotel, The Marina

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 77 reviews
77 Reviews
5.0 of 5 stars
31
4.0 of 5 stars
21
3.0 of 5 stars
12
2.0 of 5 stars
12
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#15 of 98 hotels in Cairns
Description: Attractive 4-story Resort Hotel with a recently refurbished rainforest lobby.
  • Address
    Pierpoint Rd
    Cairns 4870
    Australia
Check Rates: $260 AUD300 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 77 traveler reviews
  • What to Expect:
    • 4 based on 62 reviews Rooms
    • 4 based on 59 reviews Service
    • 4 based on 62 reviews Value
    • 4 based on 62 reviews Cleanliness
    • 4 based on 13 reviews Pool
  • Recommended For:
    • 50% based on 70 reviews An amazing honeymoon
    • 40% based on 70 reviews Older travelers
    • 30% based on 70 reviews Families with teenagers
    • 30% based on 70 reviews Young singles
    • 20% based on 70 reviews Families with young children

Reviews of Shangri-La Hotel, The Marina

( 11-20 of 77 )
5 of 5 stars
lymington
Mar 2, 2008
1/1 found this review helpful

Of all the places I stayed in Australia this was my favourite. AS other reviewers suggested we booked a marina facing room and it was worth every penny. We had views of the marina and out to sea with a few islands but even better we faced across the river to the unspoilt rainforest covered mountains on the other side.... more

2 of 5 stars
Houston, TX
Feb 26, 2008
1/1 found this review helpful

We stayed there for two nights in early February 2008, and were surprised that for a highly rated hotel what poor condition the rooms were in. Cairns had it's typical summer tropical weather, and the room was warm and muggy all night. The bathrooms had mildew stains in the grout, due I expect from the fact the A/C system could... more

2 of 5 stars
Vancouver, WA
Feb 24, 2008
1/1 found this review helpful

We stayed in this hotel for only one night. It was actually a stop-over until we could fly out the next morning. The location was great! And we had a good view of the harbor. There were 9 of us. We had a one bedroom suite for 3 of us and three one bedroom rooms. The one bedroom suite was... more

Feb 13, 2008
0/1 found this review helpful

Stayed recently at the Shangri la in Cairns. Location is good but that is all. Service medioce as is food. Breakfast a disgrace with birds allowed to eat from the buffet table and 'walk' all over the breads etc., Disgusting! Complained to manager who agreed and promised to look into it. Probably did nothing. Left for early morning flight -... more

5 of 5 stars
Melbourne
Jan 15, 2008
1/1 found this review helpful

The Shangri-La Marina was a great place to stay in Cairns. Location - The placement of this hotel was excellent. Almost all the water activities (ie scuba diving expeditions, trips to the reef) left from a 30 second walk from the foyer. Many places to eat in close proximity, and most things (except a supermarket) were very close. Food -... more

Jan 15, 2008

This hotel has the perfect location, directly on the marina. We stayed here 2 nights and had a marina view room, which had a balcony and excellent views of the surrounding marina and hills. The room was lovely, very modern and comfortable, it had a great bathroom, the best shower and hot tub ever! The hotel has a great outdoor... more

2 of 5 stars
New Jersey
Jan 10, 2008

I have stayed in some Shangri-la's before so I have a good idea what to expect...a notch lower than Ritz or Four Season. This property is not fit to get a Shangri-la label. The hotel lobby, the restaurant , the building (inspite of a big renovation) are below average. It used to be a Radisson before, they have not really... more

1 of 5 stars
Atlanta, GA
Jan 8, 2008
2/2 found this review helpful

I should have listened to the reviews on Trip Advisor and not stayed here - but for some reason i let myself go by the property's website and how nice and upscale it looked and how clean as well the rooms looked. We booked this hotel because the other hotels in this area looked a bit older and refurbished and... more

4 of 5 stars
Los Angeles
Jan 5, 2008
1/1 found this review helpful

Has one of the best locations in Cairns – at the oceans's edge overlooking the marina. Of course, there are several properties that are ocean front or have its views (including some as cheap at $60/ night), but the only other hotel on the marina is the Hilton. The Marina area itself is nicely landscaped and well planned, but one... more

5 of 5 stars
Sydney, Australia
Nov 29, 2007
3/5 found this review helpful

We just stayed one night in this delightful hotel and loved every minute of it. We have stayed at numerous 5 star hotels around the world but we will remember this particular hotel for these reasons. 1. fantastic room 17, fresh modern, spacious, views and chic. 2. Terrific views over the marina. 3. efficient and friendly staff. 4. two minutes... more

Reviews of Shangri-La Hotel, The Marina

( 11-20 of 77 )
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Shangri-La Hotel, The Marina Address

Pierpoint Rd, Cairns 4870, Australia