I was looking for a nice hotel - not the usual high rise ones and this fitted the bill perfectly. I booked through wotif and got a good rate. On arrival the front desk person greeted us without a smile (although it was 6am). I was told 3 times that check in wasn't until 2pm which I was aware of... more

Liked its appearance! Inexpensive. Short walk to town & restaurants. Restaurant at hotel very busy with tours & had to wait half an hour once in (poor waiters). Food good. Friendly welcome. Internet in lobby, but had to chose before using how long we wanted: why are sleazy internet cafes so much better than hotels in Australia? Very noisy airconditioning... more

We spent two nights at the Hotel Cairns. The hotel staff were very friendly and the room was great. The location of the hotel was very good - only a short walk from most amenities. Overall I would say this is the best hotel that we stayed in during our time in Australia, and I would highly recommend it. more

My husband and I stayed here for 4 nights in October and were delighted we chose this hotel. The room was comfortable, spacious and well equipped. The staff were extremely courteous and helpful, organising tours, providing mobile chargers, getting taxis etc. We availed of the 4 night offer of free evening meal on one evening and enjoyed it. The pool... more

We stayed here for a few nights, and really thought it was a cute hotel. We took advantage of the location - easy walking access to everything; and the on-property offerings - the pool and laundry. The room itself was a great size for two people - very large with plenty of space for luggage, etc., and our room had... more

This is a nice hotel. The rooms are clean and spacious and the the rest of the hotel is clean as well. Found the main restaurant pricey for what you get. The location is pretty good - just on the edge of the CBD (town centre) so its easily within walking distance. It has parking and the staff were friendly.... more

My travel agent booked us here. It seemed fine. The room was clean and well laid out. We needed a different room rather than just two double beds because we had our son along. so we had a double and then two single beds along the wall. It worked out well for us. We had a little patio that we... more

We booked Hotel Cairns through hotelclub.com.au, three months prior to our stay. On route to the hotel, we phoned to advise that we would be arriving late in the evening. The reception could not find our reservation and the person I spoke to was not very helpful, just advising us that it would be sorted when we turned up. When... more

We stayed here for 3 nights at the start of a 3 week trip travelling doan the East Coast of Oz - easy to find, car parking underground and a nice room that overlooked the parking area / restaurant. We had a problem with the toilet cistern and they moved us after being unable to fix it to a great... more