We stayed here during the winter and the heater was absolutely ridiculous. It was a small heater that just did not heat because it was very weak. The staff were very unhelpful and treated customers as if we were on a production line. When I complained about the heater, the brainless staff member fiddled with the remote control and ended... more

I stayed at the Oaks on Collins in September last year, its an anual trip I do with my cousin who flys over from Adelaide. We generally dont like to drive in Melbourne so the location of this hotel is fantastic. We did a Thursday, Friday night stay and found the service was great at the Oaks. The room however... more

When we go to COLD Melbourne again... we would stay here again. We had a great stay - The rooms although compact are very well thought out and modern inside. We found the staff and the location good. We had no issues. I would recommend this property. more

I actually lived in the Oaks on Collins complex for almost 9 months - so, after that time, I lived through the finalising of construction and it's completion and overall, this is an outstanding property (esp for the price). I am honestly so shocked at reading some of these reviews. In 9 months, I had a few small issues (light... more

At a terrific A$130 for a double in this good CBD location, upon arrival we were upgraded to a larger room on the 13th floor. The bedroom could not be criticised. The bed was comfortable, and all fittings in excellent order. There was no noise from either trams, cars or pedestrians. The only slight reservation is that the glass separating... more

Having seen the rooms on their own website I thought it might be a nice place to stay for a night as it was close to Spencer Street Station where I was due to arrive after a ten hour train trip from NSW southern highlands. I arrived tired and weary from dragging luggage a fair way from the station and... more

Booked a studio on a reduced rate for several days which made it very affordable. The location is fantastic for checking out the city without being ultra noisy as its on the edge of the "grid". Close to trams etc, but that's Melbourne for you! The room itself very clean and modern (as you would expect from a brand new... more

Upon staying in a nice Oaks room in Brisbane, i thought it might be a good idea to try them out again but this time, for a lovely getaway with my partner for a week in Melbourne. The room in Melbourne wasn't huge, but no big deal as we were going to be exploring the city most of the time... more

I stayed at a standard studio room for a week here at Oaks on Collins, Melbourne. My stay started off great, with friendly staff at reception, and also allowing me an earlier check-in upon arrival, which was good. They brought my luggage up to my room. The lift and lobby area was far better than I expected. I was very... more