We arrived at the Heritage Hotel at the height of the summer tourist season. After reading such promising reviews, we had big expectations for our stay at the Heritage. Alas, these were not fulfilled. Firstly, the Hotel gave us very poor advice on how to get some extra lugguage from Te Anau to Queenstown while we were hiking. Their advice... more

I arrived at the Heritage on a bright Friday afternoon to a lovely cheerful recepection. The staff were really friendly and the room I had was really nice, lots of storage, huge bed, balcony and great power shower in the bathroom! Housekeeping came the two mornings and changed towels and all usual cleaning. The room did look over into the... more

We stayed there for 3 nights during our honeymoon in early December 2006. We wanted to avoid a big hotel with a large main building with a noisy lobby, so this was actually what we had expected. The staff was very helpful and the breakfast was rich. We had a nice room with excellent lake view (actually we had requested... more

We really enjoyed our stay at the Heritage. Alerted by a negative review on this website we asked for a non-smoking room which we got. We had a connecting room, but luckily as it was a quiet time of year we didn't have anyone next to us. We had a deluxe room with a lakeside view and it was magnificent.... more

Maybe I was swayed by the beauty of Queenstown, by the native ducks on our terrace, by the early snowfalls blanketing the Remarkables straight opposite our condo, or was it just the comfort of the 3 bedroom villa. I don't know, but we had an absolutely wonderful stay. I can't believe that I have reached the age of 44, been... more

We stayed at the Heritage Hotel in Queenstown for our 1 year anniversary. We arrived in 1 September which was coming up towards the end of the ski season. However, there was still a little snow on the mountains so we were happy. The Heritage is located about a 10 minute walk from the main streets of Queenstown, up a... more

We had previously had excellent stays at other Heritage Hotels but this one let them down badly. We were only in Queenstown for a short stay, so it would have been optimal to lodge 'downtown', so you could just wander in and out of the hotel at whim. Unfortunately, the Heritage is located way out of town and you either... more

Booked through ski max - very cheap snowboard package deal. Was expecting the worst but Heritage was actually very modern, quite stylish, and the rooms, service and facilities were all top notch. Not fantastic but certainly hearty breakfast went down well also. We had one of those rooms with adjoining room doors, (probably due to package) so this was probably... more

Upon arrival at the hotel we were informed that we had been upgraded to a villa. This is basically a 3 bedroom, 2 bathroom house with a fully equipped kitchen. It was so nice, we went grocery shopping and made dinner in the villa for both nights we were there. Then sat on the patio with a glass of wine,... more