This is the worst review that I've ever wrote about a hotel. The reception "lady" yells at you and is very cranky. It's so easy to be nice and takes so much effort to be rude! Look at what my husband and I patiently have been through in 2 nights: 1 - I'll start from the last day: before going... more

La maison boutique hotel needs a bit of a makeover. The room size was fine but smelled stale and the furniture was old. Helpful enough staff ,but a bit dour,bit like the weather- didn't stop raining. Thought we'd use the sauna till we discovered it was out of commission . Breakfast was fine - help yourself style, but the decor... more

Once past reception this hotel is nothing like the description given on the web site or other material. Room booked was deluxe but was grubby and furniture out dated and stained. As you are charged for the whole stay upon arrival it makes it rather expensive to check out earlier than intended and move elsewhere due to poor state of... more

OK place. Free Internet, but only one computer in a central library style room. A couple of nice main rooms and a back patio to sit and read or chat in. Front entry areas have an overpowering perfume smell that never went away. Carpets are stained in places. Continental breakfast includes coffee, tea, toast, cereal and juice (no fresh fruit,... more

To be fair it was foul, cold, misty and wet day in the Blue Mountains, the hotel itself was clean enough and eventually warm enough. There were not a lot of guests but it seemed that one guy did Reception, Bar and Breakfast, he also lit a log fire in a little snug which was nice. The rooms were OK... more