During the week of the 23rd May we stayed at Palemeraie Village for a period of 5 days. The first night of our stay, thieves broke in to our apartment while we were sleeping, stealing my wife’s handbag, two wallets, 7 credit and debit cards, cash money, a Rolex watch and a digital camera. For a total value of 7000... more

Just got back from a 5 day break at the Palmeraie Village. The hotel service was indeed poor as previous reviews state in terms of front desk and ordering taxis it was really unreliable. The apartment was llovely we were given a 2 bed instead of 1 and it was really nicely furnished with intricate wooden carved high ceilings and... more

Never trust the staff there. Corrupt and try to steal your money after all!!! We visit the apart hotel for a week with four persons. We made a hotel reservation by Ryan air. But booking in at the hotel was stressing. They refused to let us in cause we refused to give them an open signed credit card check as... more

I would never recommand this place. We have spent a week there and left earlier than planned. The service is not only inexistant but the staff is also rude and useless. Flats are nice but it does not balance with the rest. GM, reception staff, Restaurant staff, concierge are terrible! We had to wait 5 hours for the check in... more

Absolute disaster for a vacation. Virtually no service at restaurant, No indoor restaurant you either had to sit outside at 15 C or "enjoy" room service with a food temperature due to long way beetween appartments and kitchen of 15 C. No valid information on transfer to golf or city center. Staff tries to be friendly but has no idea... more

Husband’s Viewpoint: Facilities are fine, heated pool, great apartments, quiet surroundings but you will have to cope with : A completely lethargic management who has no clue on how to run a hotel : no menus in room even for room service, a one hour wait room service once located, cold room service food since it comes from 3 miles... more

We stayed at these apartments in October with our 11 and 13 year old children. The apartments are great. We had a two bedroom apartment - one king size bed, second room with twin beds and a double sofa bed in the lounge. The kitchen has a fridge freezer, two plate ceramic hob and an oven (no microwave). The maid... more

We just spent a week at the palmerie village and having read some horror stories about Moroccan hotels, have to recommend this hotel and Marrakech itself. The hotel is quite a way out of the city centre which is something of a relief as the centre is so intense. The hotel operate a free and reliable shuttle bus to the... more

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