We were disappointed. The hotel has none of the charm that we expected; our room felt cold, with no rug and little and dull wall decoration. Our double bed was two twins pushed together (that slid apart). Amenities were scarce and wash clothes were frayed. We got conflicting reports from reception on whether the tap water is safe to drink.... more

My new wife and I stayed at the Heinitzburg for one night at the beginning and end of our honeymoon. We arrived at the hotel around 7pm and we were exhausted from the 24 hours of traveling. We knew that the resaurant onsite was one of the best in the country but when we finally got settled in our room... more

This was the only disappointment on a most enjoyable visit to Namibia. I had comleted a wonderful weeks horseriding safari a Okapuka and stopped over in Windhoek for 24hours en-route to Sossusvlei. The Heinitzburg, a small boutique hotel, was entirely unwelcoming and quite frankly what few staff there were appeared to be demoralised. Checking-in there was nobody to show me... more

My husband and I stayed there for a whole day and one night and we loved this cosy hotel with the friendly stuff. Our room with a four poster bed was nicely shaped and very clean (see fotos). There is a swimming pool, a well cared garden and a terasse with a splendid view over the town (I liked Swakopmund... more

Recently spent 3 nights at this hotel. This was our second time at this property as we stayed there 3 years ago on a short visit to Namibia. We were pleased to see that the hotel was in good shape and well maintained. The room was clean and well appointed and the service was generally friendly and professional. We had... more

My husband and I stayed one night at the hotel in February. It is a wondeful hotel in a not-so-wonderful city. It is located in a nice area about five minutes from downtown by taxi. The rooms and grounds are lovely. Lunch on the patio and dinner in the dining room overlook the city. The food is excellent and reasonable.... more

An Oasis............beautiful rooms, impeccible service, and the food was fantastic. Sip a cocktail on the terrace and watch the sunset over the city. It's a perfect place to start or finish a trip to amazing Namibia. Followed by a flying Safari around such stunning scenery....who can fail to have a wonderfully memorable holiday. more

beautful setting on a hilltop overlooking city,wonderfully landscaped terraces,pool and gardens,excellent restaurant--room:spacious,beautifully appointed-luxurious bathroom-wonderfully comfortable queensize 4 poster bed.staff courteous,friendly,professional.a very pleasant experience-good value more

We stayed stayed at the Heinitzburg for two nights on a recent trip to Namibia. We would highly recommend it. Its a Relais & Chateau property and is up to their standards. Perhaps its not as romantic as some of the Relais & Chateau hotels (after all its in a city- actually a residential area a few kilometers from downtown)... more