In my opinion it's a fraud if Dusit claims to be a 5-star hotel and provides on the other hand such a lousy service and obsolete hotel facilities. We were very disappointed in all respects. This was the worst hotel experience in my life. more

we did alot of research on the internet for accomodation in phuket to make our hard earned holiday the best we could. it is in a quieter area of phuket which is what we wanted. after a day trip to hectic patong we were so happy with our chosen location.. Patong was manic...the beach had thousands of beach chairs lined... more

We were staying here for five nights as part of our honeymoon. It is the worst hotel I have ever stayed in my entire life. It is my no means a 5 star hotel. The rooms were disgraceful. We booked a deluxe room with a lagoon view. What we got was a grimy bathroom, two single beds pushed together with... more

We have just arrived from Dusit laguna and I can't believe that anyone can enjoy this hotel! Already at the check in we could see the outdated hotel lobby (too many lights,no charm at all!) our 'butler' (we had a club room) welcomed us with no charm and she talked about the hotel facilities doing that face of 'do i... more

We spent 5 nights at this hotel and it was simply okay....The hotel and it's beach location are beautiful - this is basically what you pay for! We had booked a Oceanview Dusit Club Room and it looks exactly as shown on their website - surprisingly, larger than l expected(thankfully!). We had organised private transfers with the hotel - while... more

When we first arrived we were upgrated to better view room with renovated fecilities however it was right next to the construction site which had bad noise and was exposed to the builders. We deceided to change the room to the one that has not been renovated which was fairly okay but would definately not pay the full price. Most... more

On first arriving at the Dusit we were not at all impressed as it did not live up to it's alleged 5* rating. The room we were first given was small and only had a basic old bathroom. We then swapped to another one (more modern) but even then the air conditioning system was faulty and there was a horrible... more

We stayed hear after staying in the Banyan Tree, Bangkok and before we went to the Peninsula on our return. So this place had a lot to live up to. I have read previous bad comment's and I have to disagree, we stayed in a Club Room, which was amazing, our arrival was greeted with friendly smiles and refreshing cocktails,... more

This was the next stop after Khao Lak. My first impression of the Laguna resorts as there is 5 hotels in all was what have i booked. We walked into the Dusit and we just did not like it and thought oh my have we got to spend a week here. The staff i think could tell we were a... more