From the moment we checked in, we were made to feel special.. The breakfasts were good, service was excellent. The pool is beautiful as was the wetbar!!! Happy hour 30% off drinks!!! Definately will go back there!! more

We stayend at this hotel for ten days. Having Access to the pool from our room was good. The breakfast was fine, the staff were nice... full stop. The bed was hard and we complained twice only to get extra blankets put on the base. We both like a firm bed but this we think was the base of an... more

We stayed at The Access Pool Resort and Spa from Feb 10-13. Transfer As this was our first visit to Phuket, I had booked transfer through the hotel web site. Even with one hour delay we were picked up at the airport by a friendly driver. The transfer was 850 Baht, and it would have cost about maximum 250 +... more

I think we must of stayed at a completely different hotel as I don't agree with any of the reviews slating this hotel and didn't witness any of the bad things that have been mentioned. We had a wonderful stay from start to finish and we were there for 10 nights over Jan/Feb 2008. On arrival the staff were very... more

we were disapointed from the moment we arrived staff seemed mildly interested at best, we were given a room right down the back with limited pool access, not what we payed top dollar for. We were moved to a nicer room and the bathroom reeked of sewerage took two days to get it fixed, we ate one night at their... more

Overall Quite a nice experience in overall. We're initially quite intimidated by the negative comments below but luckily we didn't encounter any of these horrid experience. Rooms Rooms were exotic, spacious and beautifully furnished, with sufficient air-con. Bathroom was quite adorable with a window to the room beside the tub. Quite a number of insects especially at night although there... more

Do not be convinced that the photos you see of the access resort & spa are entirely correct. They had a highly skilled photographer in place. The resort barely rises above 3 X stars for quality of facilities. The staff were lovely, supportive and helpful at all times. The rooms and facilities were below par. The Resort is NOT just... more

I am really surprised to read such bad reviews for this resort. We had a fantastic time here. The access to the pool was a unique and special touch which was so nice after a warm day in the sun. It also meant that if you wanted to have a relaxing day around the pool it really was a nice... more

This place looks great on the website, but doesn't look true to it's photographs in person. The staff was mediocre at best and the breakfact was pretty lousy. The rooms are decent and housekeeping does a nice job on daily clean up. The hotel is about a 20 minute walk from the beach up and down hill, depending on whether... more