when we come to the hotel, our reservation has been canceled by the hotel staff and no room was available. we have done the reservation 5 days before via phonecall in vietnamese language. UNACCEPTABLE! NEVER AGAIN! more

The hotel is right in the heart of the Old Quarter and in walking distance of the lake, Water Puppet Theatre, and night market. Because of its ideal location, mornings were a little noisy but that didn't bother us. The beds and washroom were very clean and comfortable. The staff were extremely friendly and helpful. They helped us book Halong... more

This hotel is also known as Pho Cho hotel and address is 41 Hang Be street . Beware as there are several Classic Street Hotels. A reasonable hotel for the price. Although probably over-rated because it is in the guidebooks it appeared to be very busy and fully booked for the time we were there. We were in a double... more

In the heart of the old town of Hanoi, close to the major attractions of the city. The hotel is nice, and well-kept, we had a simple, but clean room. The staff was very friendly they helped us in everything, we could leave our luggage there also after checking out. Free internet facility next to the front desk. more

A nice, quiet hotel located slap bang in the middle of Pho Hang Be. Whilst not the cheapest in the area, this is a very pleasant hotel with friendly staff (no hassle whatsoever), sizeable clean rooms and free internet. Hoan Kiem Lake is just one minutes walk away, and with all the street life in the Old Quarter you can... more

I booked two nights at the CSH by email two months ahead because New Year is a busy time, and I added a further night 2 weeks ahead. Neither of my bookings were honoured, despite all emails being clear and having reservations confirmed in writing by them. All I got on arrival was a room with the loo a floor... more

This hotel was our first stop in VN. Wonderful experience. The hotel was very clean, comfortable, in a great location and the staff was friendly, helpful and sweet. Please don't mistake this for other "Classic" hotels in Ha Noi...there seem to be at least two. Differentiate it by the street name. Great value for the price. I would also recommend... more

Great hotel - there are different types of rooms so make sure to check the rooms before - some are better than others - higher floors are usually better. The staff was very friendly and we booked with them train tickets to sapa. The room was clean with great bathroom and good air conditioning. Breakfast was included and was great... more

Can't understand why this hotel got such rave reviews. Perhaps we had a bad room. We were in 404 at the back of the hotel. Our room was not clean, was very small and up 4 flights of winding steps. They put an extra bed in for us as we had 3 people and it was like sleeping on a... more