My wife and I booked (via E-mail correspondence with the Hotel Manager 'Ben') to stay at this hotel from 25 - 28 November 2006. When the airport taxi dropped us off, the hotel on offer was of very poor quality and not that which had been displayed on the hotel website. We were met by 'Ben' who claimed that his... more

Arriving in Hanoi with no arrangements we were very lucky to stumble across this place. Very friendly staff, nice clean rooms and well priced. Staff were very helpful in organising trip to Ha Long Bay and Sa Pa as well as a visa for Cambodia. more

have just stayed at this place with a friend while travellng much of Sth est Asia. We arrived to very welcoming staff and the place is excellent, clean and very roomy. They are helpful with your entire stay here and can book any trip in Vietnam with competitive prices. (We checked all that was booked for us and often the... more

We would not recommend this hotel to anyone after our recent experience there. My girlfriend and I were given a 3 bed room at the top of the hotel and were happy with the staff and the cheap price. However, this changed when we came back to the hotel at near midnight to be informed that despite having paid for... more

The staff at the hotel are extremely helpful with everything from accomodation, to information about hanoi and especially with booking tours. We booked a tour to halong bay and it was amazing and very affordable. The food on the boat trip was the best ive ever had..... so much food!! The boat itself was beautiful. The tour advisor at the... more

Although in Hanoi there is a huge choice of places to stay and they all seem very similar, the Locus was by far the best place to stay and the best place I stayed in the whole of Vietnam. The rooms were immaculate and great value for money. The staff could not have been more helpful - Michael (the manager)... more

After a long and painful 20 hour bus journey the Lotus Hotel provided me, for a very reasonable price, with the comfort and hospitality that would usually hurt my wallet. The staff from the moment of arrival were great, full of joy and very helpful. The rooms are spacious and include aircon, tv and onsuite bathrooms. Breakfast is included and... more

Hotel lotus was a really nice find..and provided a lovely break from the usual backpacker places! the service provided was second to none, provided every day by extremely happy and friendly staff. the rooms we're great...the bathroom was exceptional..especially the showers! free internet and breakfast was also another nice added bonus! [--] 15 hang can str., haon kiem dist, hanoi... more

As a guest at the Hanoi Lotus Hotel we have felt nothing but very welcomed. The both the staff in the reception and the staff at the tourist booking office in the lobby have been very helpful and answered all our questions with a friendly smile. The hotel itslef is located on a quite busy street approximately five minutes walk... more