I refer you to the recent review by BlueOcean82 (below). Our experience was similar. If the famous Jimmy is around, you're in good hands. If he's not, the young "lobby boys" range from sassy to moderately helpful and speak varying amounts of English. Be aware that rooms vary greatly. For our first two nights we were in Room 302, which... more

I stayed at Ocean Stars 2 in April and was immediately impressed--I should say knocked out--by the level of service this small hotel provides. Manager Jimmy and his staff are hardworking, honest, and always available to answer questions, help with tours, serve you breakfast, call a taxi, and so on. It's a good crew. I had a unique problem when... more

I stayed here on the tail end of a business trip in order to be close to the city center and explore Hanoi for a few days. Traveling frequently for business and being familiar with the sometimes wide diversity of hotel accommodations abroad, I booked the Ocean Stars II primarily because of the favorable reviews from TripAdvisor members (all of... more

Having just returned after 6 weeks all over Vietnam I feel compelled to write a review regarding Ocean Stars II Firstly the hotel was clean, comfortable and good value for the money compared to other hotels in Hanoi and ideally located in the old quarter. The breakfasts were generous in comparison to most other hotels of this standard. We stayed... more

I was happy until I woke up the next morning and discovered that I had been bitten by bed bugs. I could see the bugs on the sheets. I was horrified by the whole experience, and checked out immediately. When I told the manager about the problem, he acted like he had never heard of bed bugs before. He asked... more

We stayed in this hotel for only 2 nights, but we were very pleased from what we've got. The location is perfect, our room was very clean and isolated from the noise outside, the breakfast was ok. Tthey helped us orginise our trip to Halong bay( was fine, no complaints), booked for us tickets for the sleeping bus and gave... more

I feel very lucky to have selected Ocean Stars Two Hotel as my accommodation in Hanoi. My room was cleaned daily and the hotel's staff were very warm and helpful. I paid USD18 per night for a queen-sized bedroom and it was well worth the money. Firstly, Jimmy, the very pleasant hotel manager, speaks impressively in multiple languages, and had... more

The hotel is situated right in the old Quarter and well located for walking or taxis just about everywhere The manager, Jimmy is very helpful ( and no I am definitely not Jimmy writing this) and so are his staff. My airport pick-up was waiting for me as requested The rooms are clean and comfortable with fridges and cable TV... more

We had a great stay at the hotel. The staff were very accamodating to our needs. Hot showers, good location with a short walk to the main areas. The free breakfast was excellent, the laundry service was great, and the price was very reasonable. Clean rooms, free internet, I recommend staying here. Mitch- Australia more