I booked the hotel online on hostelbookers.com for a family of 4 The receptionist and the manager Jimmy are all helpful! Rooms are very clean and reasonbly equipped, with water heater, tv, fridge. Location is very good, very close proximity to Hoan kiem lake (5 mins walk) and to old quarter (5 mins too!) . Even after we've checked out... more

Pluses: + Hotel located in a small, quiet avenue, hence we were spared from the honking on the roads. + Hotel staff were helpful and responsive to our requests. + For the price of the room, selection of beverage & breakfast was good, also fresh and hygenic. + Location is very convenient. + 2nd room we stayed in had a... more

Stayed here for 3 nights. Firstly the manager, Mr Jimmy Tuan is very obviously writing reviews here by himself. The first 3 reviews all include his name in full. As I looked around the TripAdviser I saw a lot of other hotels in Hanoi with a series of 5 STAR reviews which to me is untypical of most guests experiences.... more

I stayed in this hotel with my wife and 5 year old daughter. From day 1 Jimmy the hotel manager has been very helpfull. The hotelrooms are clean. They also changed our sheets and towels. It is really worth the price I paid for the hotel. For breakfast, I had chicken soup noodles, it was great. Idont know what kind... more

The hotel was excellent., we stayed 4 nights and the service was friendly and very helpful. The rooms were wonderful, clean, comfortable and had a fridge and satellite tv. Mr Jimmy Tuan is an amazing manager, constantly going out of his way to help us with hiring a motorbike, going on tours, calling our airline. All the other staff were... more

We have stayed 3 nights with our group in this hotel in the beginning of December . the rooms were luxurious , clean and comfotable. I must say that the best thing in the hotel is the staff which is the nicest we had during our 3 weeks trip. not only Mr. Jimmy Tuan , but also all the team... more

Amazing place, like a 3 star hotel without a pool / bar, but with everything else! Manager -Mr Jimmy Tuan was incredibly helpful and speak excellent english helped us with organising trips itineries and flights, all at reasonable prices. booking Halong Bay trip (2 nights 3 days, stay on the boat on night 1 and a beach bungalow night 2... more

Nous avions réservé une chambre triple pour plusieurs nuits par téléphone. Le gérant, Jimmy nous avait garanti que nous serions... more