Hotel is extremely aged and dated. Only stay here if they will guarantee you a renovated room (only 10% of rooms currently). We were on the "preferred floor", but you'd never know it. Beds are old and soft, but rooms are good size. Restaurants are below average as is service, especially pool side. A plus to the hotel though is... more

had read a lot of negative reviews about this hotel but luckily we had a good experience. We were given a room in the old tower on the 5th floor facing the pool and Nile. Rooms had a big balcony, a/c makes a lot of noise when started but settles soon. room was pretty big, comfortable, bathroom was good, drainage... more

Stayed at hotel for four nights using loyalty points and found the hotel to be just average. The rooms are rather dated and carpet, bedcovers, curtains and bathrooms are generally dirty. After one night in a substandard room, I spoke with the staff and they upgraded me to an executive suite on a higher floor (21st) and the rooms were... more

Our whole trip to Egypt was cashing in loyalty points, so this was one of the hotels on that trip. We stayed here for 3 nights, and had a larger - upgraded - room on the 23rd floor of the Nefertiti tower and it was fan-tab-ulous. An absolute giant room, with all new decor / bathroom, etc. The older windows... more

The room reeked of smoke. even though non-smoking was requested. There was black hair all over the old, heavily stained carpet, in addition to thick black dust along the edges of the room, which was clearly not vacuumed prior to our arrival. The bathroom was disgusting and the shower curtain was pink and black with mildew. Pictures on the website... more

Started our 15 days Egypt tour in Cairo (Sheraton Towers). When arrived in Cairo international after a fligth of (only) 4 hours and 5 minutes from Brussels we landed in an other world. Big culture shock came over us. Luckely we booked a room in the Sheraton Towers along the river Nile. Yes luckely, we found this was an isle... more

Rooms under renovation so they are sprucing up. We were a 21st floor room in Cleo. Tower. Clean Beds, Clean Rooms, Nice Service. Room would be a Low to mid level 4 star. WE LOVED THE LOCATION . Don't rule out, unless you want full luxury. ASK FOR DETAILS AT CHECK IN ABOUT DUTY FREE SHOP!!!!! We didn't learn about... more

We spent four nights at the Sheraton Cairo. While all the personnel were extremely friendly and allowed us to check in early, all rooms in the Nephiteri tower (remodeled) were booked, even when I offered to pay for an upgrade. That left us with a room on the Preferred Floor of the Cleopatra Tower. While the newer tower (built in... more

We were upgraded to a Nile view and the room was really nice - much better than I feared after reading some reviews. We must have got into the right tower! Much like a 4/5star hotel anywhere else, though there was lots of security. We overlooked a roundabout (as well as the Nile!) which provided lots of entertainment with the... more