Spend wonderful time in this hotel for 8 days and satisfied in every way with staff and the food. Hotel blends perfectly with nature, very clean and exotic in its traditional way. It has an unforgettible view over the lagoon and playing in the tidal waves might be real fun. However, the bathroom was old fashioned and the management could... more

Stayed at Papillon after our safari and found this to be a lovely hotel with staff that couldn't do enough to help - wonderful welcome. May have upgraded to a better room, but were only there four four days and didn't spend time in the room anyway. Would definitely rcommend. more

For a 3-star all-inclusive we were really impressed, especially by the delicious food. There were some great local dishes as well as lots of choice for vegetarians, all washed down with refreshing Tusker beer. Kenya has fantastic Indian cuisine too - check out the amazing Shan-E-Punjab restaurant along the road. It was so good we went there twice in a... more

Stayed at this hotel for 8 nights at the end of September after a weeks Safari. Lets just say it was Ok, as in it's 3 star and that's what you get. We over spent on the Safari side which meant we made the choice to go cheaper on the Mombasa beach stay. Things to note; this hotel is geared... more

this hotel was far above a 3 star, the staff are fantastic, the food was the best we have had on an all inclusive holiday, We had a standard room and were going to upgrade once there but when we saw where our room was we decided to stay with the standard, we were in room 212 near the reception... more

We have been to Kenya a few times before but it was the first time at this hotel. After reading a couple of poor reviews prior to going I was a little concerned, but I have to say its a great hotel. The staff are great, the rooms are clean and the showers are like power showers. We had fresh... more

We are a family with two teenage kids, a boy and girl aged 17 and 15. The hotel is great. The staff are very polite and look after your every need. From the very start of the holiday, when having your welcome drink on arrival, we knew we were going to have a great time. The reception staff were very... more

Just returned from 8-night stay in the Papillion Reef all I can say to start with is some reviews prior to our visit were good some bad. My wife and myself upgraded to a beach front room and were glad we did, some of the other room were a long walk from the beach & pool. We got room 156,... more

We have just returned from the Papillon and couldn't have asked for more. On arrival there was a mix up with our room allocation and this was dealt with straight away with us being allocated a larger room. The staff at the hotel could not do more to help. Throughout our stay every member of staff went out of their... more