Really great location next to luxury shopping mall and park. We stayed in the lowest category room (deluxe peakview) and had no complaints. Service was excellent, staff couldn't do enough for us and our 2 kids, great welcome. Breakfast amazing, loved the outdoor pool - a great stay. more

once again, a great stay, upgraded to a harbour view as it was our silver wedding aniversary, flowers, fruit etc as well, i love this hotel so much, such humble and smilley staff considering it is regullaly voted one of the best hotels in the world for everything, fab possition, great rooms, wonderfull staff, do i own it or work... more

WE stayed here for 3 nights. WE had an HARBOUR VIEW ROOM and the view is AMAZING! THE bathroom has a TV for your VIEWING PLEASURE while you are soaking in the Bath TUB. THE bed is comfortable and the room is spacious. You can borrow items like baby food warmer or steam sterilizer, iPod speakers, humidifier etc free of... more

The Island Shangri-la is truly a grand hotel with service that goes above and beyond. I've stayed there only twice this year but the staff made a note to remember my name and my preferences! I felt very welcomed and was happy to return. The rooms are larger than your average hotel and you are always guaranteed a great view,... more

Arrived at the airport and was whisked to the hotel by an in house limo. Checked in and received an upgrade due to my Golden Circle membership. Great service and fast laundry turnaround. Claude the concierge will set you up with whatever you need. Hotel car back to the airport and the bellman basically checked me in. Cannot ask for... more

A short walk, via Pacific Place, to Admiralty MTR the Island Shangri-La is a real 5 star hotel. Fabulous service from all the staff and a nice big room on the 41st floor with a good view of the Peak. Also served well by the trams and buses and next to the delightful Hong Kong Park. The large beds were... more

We have just stayed at Island Shangri-La a few days ago. It was very convenient since it was located right at the MTR and Pacific Place, a pretty good shopping mall. We stayed at a Executive Peak View room (room 5324) as part of a Summer Sensations package (900HKD more). As part of the package, a Mercedes Benz S Class... more

This was the first time I have stayed at a Shangri La hotel and I was not disapointed. I would go as far to say that i received the best service I have ever experienced. The staff are exceptionally well trained. They know when to help, and when to step back. The bedrooms are well thought out, the facilities exceptional... more

This was my very first visit to Hong Kong and in the several days I was there I had several fairly complicated work-related things to accomplish. Within five minutes of my entering the Shangri-la a young woman, the service manager from the concierge service, invited me to sit down, offered me a cold drink, and asked me to tell her... more