Novotel Clarke Quay is a good property with lousy service.At check in we were greeted by the staff as we would have been greeted at a jail. He was stern and did not care to smile. The room service staff take ages to deliver anything. It took them one hour to deliver water to us . I had to ask... more

After completing an excellent cruise with Star Cruises my husband & I stayed at the Novotel Singapore on the nights of 22/23 of June just past. We chose to take an upgrade as our Standard room wasn't ready on check-in. This was another $60.00 Singapore but it was a bigger room with a nice view. No problem there. We verified... more

Travelled from england in May 2008. Booked the hotel with ebookers.com just because it was cheaper than booking directly with novotel or any other website really. Getting to the hotel is straight forward, either getting a cab from the airport or getting the MRT. Cab will be the easiest from the airport and costs approx S$20 which is fine really... more

Chose this hotel because had stayed at several Novotels previously. Was on a short stop over and was disappointed with the location - woke up early and all the shops (and many restaurants) were closed until 10am. The hotel itself was very nice and we were upgraded to a suite however i preferred being on the Marina Bay side of... more

Get a deluxe room. The standard room we saw was dumpy and tired looking. We were upgraded to a deluxe after protesting that we didn’t want to be in a smoking (though we booked non smoking) standard room due to the smoke and musty smell, and the bad condition of the room. The deluxe upgraded room was much better, though... more

Stayed in the Novotel for 3 nights purely because in Singapore the normal sequence of events is to end up in Clarke Quay for dinner at the end of the night, and the 50m walk to bed is very convenient. The location is Fantastic... But... The hotel is fairly average and tired looking. At check in the girl told us... more

The Novotel at Clarke Quay was perfect for our 4 day stopover. The pool area was huge, and the staff were extremely attentive. Our suite was stunning, perfect for a small family! There are many options for eating and seeing the sites of Singapore as you are located right in the middle of Clarke Quay. We would definitely stay there... more

great staff great restaurant great room with balcony great location what more can I say? Singapore is not the most interesting city in the world. more

We just spent 1 night at the Novotel Clark Quay in Singapore. The hotel is very nice and conveniently located. Our check in process at 2am was a bit frustrating but once we got the room that we wanted, the stay was fine. The night staff was a bit rude and non-accomodating but the manager helped us out. The hotel... more