We arrived on a late flight and found we had to wait over an hour for hot water for a shower, after which it was too late for us to go out. Despite being an international city, none of the staff seemed to understand English OR Chinese! When we complained, it was explained to us that a lot of the... more

I was very impressed by both the design of the hotel and bedrooms and (contrary to the experience referred to in other reviews) the quality of the service provided by staff. The room I stayed in was spacious, impressive in design, and had a nice view over the beautiful pool. This, together with ipod dock, complimentary soft drinks, free internet... more

I am a very angry and unsatisfied ex-customer of this hotel. Just so happen all the 5 star hotel ran out during this festive seanso that I had to get into any hotel available. When I arrived, there is no PARKING !!! I was told to park my car in the outside open car park. The location itself is terrible... more

Stayed here on the final leg of our honeymoon from Vietnam for 3 nights. Had the Aquarium Room and it was really cool. Complementry wine and cake on arrival was a nice touch. Through-out the stay there was free soft drink; juice; water sparlking water etc. Free wifi access and if you didn't bring your laptop they would give you... more

We had been looking for a boutique hotel in Singapore, and ended up in this unusual, funky place on the edge of Chinatown. Check-in and the hotel staff were very friendly and helpful, but we were a bit concerned at arrival due to the renovations in process in the lobby. At the time of our visit, the concrete surfaces were... more

Although I appreciate cool and funky design, there is a point at which it just becomes impractical! The room was large enough for one person, and came with a mini fridge, mini desk, mini dresser, and mini clothing rack. . . . My room had a toilet stall and shower stall (not a separate bathroom) that might make it awkward... more

I spoke to the reception staff 3 times via telephone and 1 time in person. i specifically told them that i only want one of their particular room and even ask them how do i confirm that i wil get that room. they told mi by juz clicking onto the picture and i will get the particular room that i... more

Loved the hotel, it's very stylish and a must! The rooms are individually designed and free wifi throughout. Don't worry if you haven't got a laptop, as they'll lend you a macbook for free. Highly recommended!!! more

We stayed at the New Majestic Hotel for 3 nights as part of our honeymoon. We thought the hotel itself was amazing very different - small boutique with each room designed by a local artist we had the most amazing room with balcony and all the luxuries you would expect to come along with this type of hotel. The breakfasts... more