Family of 5 - two adults and 15, 13 and 9 year olds General We had a great time here - our best holiday for a long time. Went on the all inclusive package which I would definitely recommend. Arranged it through a number of different websites (one for flight one for accommodation etc) - but if I went again... more

I first went to this hotel in February 2008 with a friend and enjoyed it so much I went back in May 2008 but this time I went on my own. I am in my mid fifties and this was the first time I had travelled abroad by myself. All of the staff remembered me from my visit in February... more

My wife, our two girls (11 & 13) and I arrived in the late evening of the day of the fire to be met at the door by Basel who welcomed us and explained what had happened and what they were doing to get sorted. When we arrived they were already well underway cleaning up and still updating the other... more

August 5th - 19th. Having been at the resort at the time of the fire, yes it was bad and I can only imagine the terror felt by KentTelboy1966 when he realised the kids were missing however this is the second year our family have stayed with Basel and have always found both Basel and his staff to be honest... more

Spent 9 quality days in Sultan Gardens from 15th Aug till 24th Aug. We are a couple and were looking for some place in Sharm to relax and enjoy some activities. We booked Airport pickup by emailing Basel before we left and we were met by the courteous and friendly driver outside sharm airport with our name. It was an... more

This was our first time in Egypt in a party of 17, unfortunately our plane was delayed by two and half hours so arrived at the hotel at approx 2.30am and even then we were greeted by friendly reception staff and all our cases were brought to our rooms. The room was exceptionally clean,spacious and certainly not dated. we had... more

We stayed at the SG with our three children this August. All the experiences that we had at the hotel were great. The staff could not have been more helpful or willing - when we arrived, there were insufficient beds in our room and the situation was sorted out within the hour. There are great pools, plenty of sun-beds and... more

We arrived at the hotel to find that the front of the hotel was being refurbished, Inside we were pleasantly surprised that it looked spotless and there were cleaners scrubbing the floors at 3am in the morning and we were offered a welcome drink by the bar staff. Once again my family's curse was upon us as we did not... more

We stayed at the Sultan Garden Resort from 4th to the 18th August 2008. We all had a lovely time and the staff were wonderful and loved my Children aged 8 and 5. My daughter celebrated her birthday while we were there and the waiters gave her a lovely little party. However, we did encounter the fire on the 12th... more