The Novotel Soechi is without doubt the best hotel for business and leisure travelers in Medan. The experience starts with the professional and friendly airport pick up. In the International terminal their man is waiting for you as come through Immigration. In the Domestic terminal they have a booth at the luggage collection area. They have a fleet of modern... more

Excellent Service with Excellent people. I had never stayed in a hotel with full hospitality rendered to you. The security people there are so caring and professional. They made your stay pleasant that you have nothing to worry about. The manager, a Singaporean, as I understand later is so friendly displayed an outstanding professionalism in dealing with his people as... more

Very very basic hotel. Unable to meet basic requests such as having a room ready by 11:00 am. Fitness center is not worth using... very basic. Rooms are good size but decor is old and quite dirty. Check out took 20 minutes. 2 members of our party got food poisoning from the restaurant. In Medan one does not have much... more

It was my first time in Medan, and it was a very memorable one. The hotel staff were very helpful and friendly, the rooms were nice and cozy. Upon check in, they served me a fresh drink and also the famous local cake: Bika Ambon. Then I walked to the elevator, and one thing that I liked about it is... more