This is supposed to be a new hotel ! Well it is but in 1 year it is so run down it is not funny. It is also supposed to be in Patong well it is but is isn't but 20 minutes away. Staff are rude. General Manager won't even speak to us. Room is falling down around us. I... more

Great location but thats about it Service was poor in all areas of the Hotel. Room large enough but dirty. Retaurant was like a cafeteria, fast food, poor quality and tasteless. Plates and cutlery were dirty. Fantastic pools and settings but again unclean and worn sunbeds. Gardens were well maintained and only part of the hotel where positive comments can... more

After spending 2 days in Bangkok, we needed to relax, and thats is what Graceland done to myself and 3 mates. On checking in, we were upgraded to a delux room for free. The rooms were spacious, and well set out, with every facility imaginable. The staff were pleasent and helpful, and the hotel was very well maintained. The location... more

From the moment we arrived at the Graceland we knew we were not going to like it. It is meant to be fairly new, but looks very old. We were told it was a 5min walk to the main shopping drag, try 20mins. Check In was fine, but it was when we arrived in the room, that the dramas began.... more

What a resort!! My friend Anne and I came to Patong Beach to relax and be pampered and that is exactly what happened. We had facials, massages, manicures and pedicures. But after a hard day on the massage table, to be able to go back to the Phuket Graceland was amazing. The staff, the service and the surroundings were all... more

Stayed here for 5 nights as part of our honeymoon. Good location at the begining of Patong, bit quieter with a number of restaurants and bars within easy reach. The hotel itself is very big and we stayed in a deluxe seaview room in the main building, room 1416. The room itself was large, good bathroom etc however, you need... more

We have just returned from our 4th holiday in phuket of which our last hotel was the phuket graceland spa and resort.. It was a fantastic hotel..My son and his girlfriend couldnt believe the size of the place.. The lobby was like a palace.. The swimming pool was huge complete with a swim up bar and there was even a... more

We stayed at Graceland from Dec 16 2007 for two weeks we are experienced Thailand visitors so we can compare.First of all I must say that we had some luck we booked in last minute and it was really a bargain so I didn't expect much,first of all we receivedd a deluxe room with a nice view over the pool... more

My wife and I went to Graceland on Honeymoon in January 2007 and it was good choice ! Especially for the location the hotel was magnificent . It is in a quiet location about ten mins from the centre of Patong (or 100bht in a tuk tuk).The sea is so close- just cross the road.Room is very good:(of course depends... more