On my last business trip to Moscow, I stayed in the Sheraton Palace. I took a late flight via Vienna and finally got to the hotel around 2AM. Then the surprise. The front desk told us (I was travelling with 3 colleagues) that the hotel was full due to overbooking. They had also tried to put us in a different... more

A group of us just stayed at this hotel for business in Moscow. I was expecting the hotel to be below average based on photos posted and comments here. I was pleasantly surprised with the hotel and room quality, which actually exceeding my expectations. The room was comfortable and everything worked OK, maid service was good, quiet at night, etc.... more

I stayed at the Sheraton Moscow the day after it reopened. The hotel is still really under contruction, as a result all you can hear is constant drilling. As soon as I got to my room, I turned the TV on and there was an apology for the noise, not a good start. The rooms are very basic and somewhat... more

The Sheraton in Moscow is an ideal place on business. The hotel is clean and efficient. The staff is very professional and helpful. The hotel is not cheap and I would say that the price payed does not reflect the overall quality, but in Moscow you are expected to pay sky high rates. The city is amazing, I had heard... more

Moscow has many excellent hotels to choose from however one of the best value for money hotels is the Sheraton. The rooms are clean, provide plenty of space, and have all of the ammenities you would expect (including wireless internet access). A cash machine is available in the hotel to exchange USD or withdraw money with your bank card. The... more

My eight-year-old son and I stayed at the Moscow Sheraton for two nights and were very content. Our room was booked with points and appeared to be a standard American business hotel room (happily with two twin beds). Breakfast was expen$ive, but my son's was free -- and it was a spectacular spread (comparable to all of the five-star hotels... more

Went to Moscow and St. Pete on way to Mongolia. While in St. Pete lost my visa but was able to take train back to Moscow. Stayed at Sheraton for 4 days. They helped me get a new visa and was very calm when I was not. I am a Plat and used my points for 1/2 price rooms and... more

We were kind of nervous when the ranking of this hotel dropped like Katie Couric's ratings right before our trip, but we had no problem. We found the staff to be kind and spoke excellent English. The concierge was very helpful in giving us directions and booking tours for us. Plus we thought the room was big and clean. I... more

We chose the Sheraton Palace because we got a free room with points. We stayed on the Club floor so we had access to the Club floor amenities, including free breakfast, snacks, drinks and newspaper. Overall we had an "ok" experience. On the positive side, the location is pretty good, the Club floor amenities were generous and the staff was... more