Stayed just one night. The staff were great and very helpful, rooms very well equiped, comfortable and clean. Service in restraunt excellent. more

This was a comfortable hotel to stay at. It was clean and well maintained and the staff were friendly. The rooms were a nice size and the bed was quite comfortable. The hotel was located some distance away from the city centre, but this wasn't really a problem. more

We stayed 2 nights at the Sheraton Xian as part of a group tour package and thoroughly enjoyed the hotel itself, even though it was outside of the Old City centre. Had our group tour itinerary allowed for free time, then we would have found it a bit bothersome to not be in the Old City centre since that is... more

We stayed here for 2 days as part of a tour group. We expected to see a modern luxurious hotel since it is a Sheraton hotel. However, we were sorely disappointed: the room was small and dated, the coat hangers were rusted and the light switches looked like those made 100 years ago. In addition, the beds were too soft... more

Having read somewhere that the airport at Xian was beseiged by taxi drivers I decided to book an airport pick-up from the hotel. Mistake. It would have been perfectly possible to have hailed a taxi and it would have saved a lot of money! That apart, our stay at this hotel was very enjoyable. I booked an executive room which... more

This is a lovely hotel. Rooms are a good size, well equipped and spotless. The staff were friendly and very helpful. The buffet breakfast was excellent. I suppose the only downside would be that it is not really within walking distance of attractions but taxis are easy to find and cheap so not really a problem. more

As others have said, not what you what would expect from a 5 star hotel, but very pleasant place to stay. We had a three year old with us, so rooms a little small and we missed the expected 'hotel bathroom - relaxing in huge baths, fluffy towels,etc', but staff and restaurant were excellent. Clean, tidy, excellent amenities. Close to... more

We stayed only one night as we were traveling to see the Terracotta Warriors (a must see in China). The hotel was nice, great lobby and the rooms were pretty big but a little dated. Location was good to get into town and there are plenty of good restaurants just outside the hotel. more

The hotel is not conveniently located for anything. The facilities are dated and rooms are faded. Cleanliness is below average, there were stains on some of the furniture in the room and in public areas. Staff ranges from indifferent to exceedingly rude. Breakfast buffet was stale. The place exudes an air of unfriendliness. Not at all what you would expect... more