The great, breakfast, the building, swimming pool, location.
The ok, furniture in the loverely old room was more Marriot or internattional chain hotel. Our bedroom window opened out above the kitchen extractor.
The bad, lunch at the bar, the burgers were worse than the cheapest street venders and literally 10x's the price. more
Management response from
pestana, MANAGEMENT ASSISTANT
Dear Customer,
Thank you for choosing the Pestana Convento do Carmo Hotel and for sharing with other travelers your opinion about our services.
We regret however, that some of our facilities did not reach your expectation, especially the location of the room allocated to you during your stay.
We thank you for your comprehension and please do not hesitate to...