I traveled extensively throughout India - Jaipur, Lucknow, Agra, New Delhi, Udaipur by trains, and then finally flew into Mumbai - as Mumbai was my last stop in India before flying back to the US. I was booked at this hotel by my travel agent in the US as with hotels in other cities. This was the first time I... more

I spent 3 weeks travelling around India and stayed in various hotels, both budget and luxury. However, none of them were anywhere near as poor as this. The worst thing was the smell. I asked to move rooms and was relocated at the other end of the corridor to find it was just the same. The hotel backs onto a... more

I can not believe that the Comfort Inn company allows this facility to keep the name! Like most things in India, I'm guessing the Comfort Inn inspector was probably paid off. The exterior of the hotel seemed pleasant, but as soon as we entered our room, we were extremely disappointed. I've travelled extensively in India and I know better than... more

It was booked for me by the company that I was visiting The moment I landed in India , everybody warned me about this hotel and advised my against staying in it since it was cheap with its 120$ per night.At that time I did not know that this price was alarmingly low for Mumbai standards . The rooms was... more

Ok, after reading some of the other reviews, I think people may be expecting too much. This is a 3rd world country after all... We had three rooms here and stayed 6 nights. The hotel is set away from the road down a short drive way and as a result is very quiet for Mumbai. No traffic noise at all.... more

The staff was very welcoming and helpful. Everyone from the doorman, to the front desk, to the restaurant help and bellhops treated me as a welcomed guest. Always a smile on every face. The room was very quiet, clean and plainly furnished. Restaurant was fine too. Location is good. more

Having had a good experience at the Comfort Inn in Lucknow (read my review elsewhere) I was really expecting a good hotel and stay in the Comfort Inn Heritage in Mumbai. I especially needed this as we were staying for three nights and needed a good break from all the travelling that we had done up to then. It was... more

We stayed at the Heritage hotel on our arrival and our way back home, the location is fine and quite (which is rare in Bombay), we had a good rest. The grooms are very helpful and the y make our stay easy! Nevertheless, the price is too expensive for what you get and how the reception manager treats you. He... more

Unfortunately, my husband and I had a terrible stay at the Comfort Inn Heritage. First, we made a reservation online - but then when we called to confirm, they didn't have any record of the reservation. So we made another reservation with the person on the phone - but then when we arrived at the hotel, they didn't have that... more