We booked the 'romantic package' for our last night in China. This included welcome flower set up, sparkling wine, 15 minute massage and afternoon high tea. Unfortunately the staff did not seem aware that this package existed. Check in took a long time and we were met with a blank look when we explained the type of package we had... more

I had the pleasure of staying at the Regent Shanghai for a travel conference and was greeted with a suite perched high on the 30th floor. The hotel was fabulous and the service exceptional. The facilities for dining, relaxing and working out where first class and I would have no hesitation recommending this five star hotel to others. more

This is a great hotel, although so high!!!! I stayed on 41st floor, the highest room I have been in for a long time... Maybe next time I would choose a slightly lower floor, 20??? Great rooms, love the bath being almost in the bedroom (shutters can be opened to achieve this or closed off if this is your preference).... more

When it comes to hotels, I am hard to please and to be frank I wasn't expecting much when I booked the Regent. From previous trips to China, I knew that the country's strongest point wasn't its hospitality industry. Yet, I was positively impressed. First, the service was seamless. I would leave the room to go to breakfast and upon... more

A real five star hotel. 20 minutes by taxi to main shopping district. Amazing swimming pool and gym. We stayed on level 45 - seemed like the tallest building in town. They supplied a DVD player complimentary - flat screen TV in all rooms. Bathroom was first class except had sliding doors - not a big deal. Some noise carried... more

This was my fourth stay at the Regent this year as it ticked all my boxes. Extremely comfortable rooms, spacious bathrooms, good gym and pool, slightly out of the centre so did not get caught up in the awful Shanghai traffic when going out on business. However to get to the centre for leisure, out of the rush hour, was... more

Of course the hotel was good, it's the Regent! Great room with great view at the 43rd floor. Huge bathroom with all kinds of toiletries. But when we arrived at 5 pm and wanted to have a little snack before dining in the city, we were disappointed. No snack in the hotel lobby! We could join the high tea, but... more

I was looking for the best hotel for the price. I read the very mixed reviews on this website. After checking the hotel, Fodors guide etc. I decided to take a chance. It is a stunning hotel with spacious modern rooms. The "plastic" bathroom bowl was very practical and nothing else in the room was cheaply made. The beds are... more

It wasn't "get me out of here" bad, but they can't seriously call this a 5 star hotel. Staff: some very nice and friendly, others curt, careless, at best disinterested, like the bar manager who worked her calculator for 5 minutes whilst we were waiting with the Evil Eye for her to notice us for a drinks menu. Rooms are... more