We stayed in the Fountains Hotel twice within 16 days as part of our honeymoon and had no problems at all. I left change on the table, which did not disappear, the staff was friendly, helpful and very pleasant to have around. I gave my credit card details to the hotel reception and not unauthorised bookings were made. All in... more

I checked TripAdvisor before booking a stay at the Fountains Hotel, and although two reviewers mentioned credit card fraud, I figured it must be a fluke, and I booked the room anyway. Guess what? It's not a fluke. After my stay, someone in South Africa used my card to buy $2000 worth of goodies. And I had to get a... more

As a family of four we stayed in a large two bedroom apartment for 5 days. There was hardly any decoration, but the rooms were clean and tidy. The kitchen was well equipped. The bedrooms did not have an AC, but there were fans. The staff was helpful and organised. Breakfast was very good; however, as the hotel seems to... more

Rooms were ok. Clean and the ac worked good. They had us booked in 2 days before we got here and we needed a later check out before catching our plane when we were leaving. We werent credited for our 2 days and were charged an extra day for the late check out. Im not sure if it was the... more

Well what can i say!!!! Looking at the previous reviews i can only give the hotel credit... We arrived and had a wonderful stay. We stayed for 4 nights and was given the top floor penthouse. Anyone booking direct ask for room 1105. This room was the best i can only guess. 2 double bedrooms, 2 bathrooms, Kitchen, Dinning room,... more

We got an incredible deal through lastminute.com for a two bed, two bathroom suite (£78!)- perfect for the family of four - and knowing Cape Town well was slightly nervous about the city centre location. But the hotel was fantastic- kind staff, easy parking, the rooms really well appointed. Breakfast was good, the kids enjoyed the plunge pool and wonderful... more

I owe The Fountains a review!!! We stayed a week there and the experience was simply wonderful. Front desk was wonderful. We asked for a room with a view and not only were given one but they gave us an upgrade to a very nice apartment (living room, fully equiped kitchen, bedroom, bathroom, balcony) with a gorgeus view to table... more

Stayed here for one night - Jan 4 2008. Suite ok but a bit worn in places with useless aircon. Credit card used here was cloned and used 5 times in Jo'burg and Pretoria at the end of Jan. Seems to be a rogue receptionist using card details. Another of our party also had his card 'done'. This was the... more

Hotel was clean and pleasant. Food was good and staff where friendly. Unfortunaltey our party had three credit cards subject to fraud and the only place where the cards where handed over was here at the Fountains Hotel. £3k+ was placed on the cards two weeks after we left the country. Would be a good hotel if managment eliminated the... more