I stayed at this hotel one week ago and the experience was overall pretty good. Because of the low season at El Calafate the hotel services weren't as much as they promoted them on their web site. The positive: really spacious hotel, nice hallways, magnificent views from the rooms, good bathrooms, comfortable bed, nice pool and whirlpool. The room was... more

just spent a few days in the xelena, and to be honest i have nothing bad to say about this hotel. there are certainly a few things which could be improved on, but they aren't the ones that matter most. To start with the positives, the rooms are clean, comfortable and big enough. The service is impeccable, and the people... more

This was out of town but its only a $5 cab ride or a twenty minute walk. Very nice rooms and excellent laundry service. Great views over the lake and a good spa facility with pool. Designed into the hillside the architect may have got the layout slightly upside down as the public rooms did not enjoy any of the... more

We just returned from our Patagonia vacation. We stayed at the Xelena hotel for three nights and generally enjoyed this hotel. We were greeted with a glass of champagne and chocolate upon our arrival. We had to switch rooms due to being put in a room with 2 beds rather than one king and the wind was howling through the... more

Really enjoyed our stay in the Xelena. We stayed 4 nights in the hotel. The staff couldn't have been more helpful and friendly. We were disappointed that the pool was closed but otherwise we throughly enjoyed our stay. The breakfast was excellent and we had the most fabulous view of the lake from our room. Would love to return! more

Très bel hôtel avec un service irréprochable et un accueil de qualité. Belle vue sur le lac et bonne proximité... more

La atención de la chica de recepción y su compañero fue muy excepcional para nosotros, nos quedamos sin maleta y... more

Desde el momento en que llegamos fuimos atendidos con corrección y calidez. El personal siempre estuvo bien dispuesto y atento... more

Estuvimos alojados en el mes de julio con mi esposo y mi hijo, el hotel excelente solo que faltaba terminar... more