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Hotel Kitano Tusitala

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Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 20 reviews
20 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
5
3.0 of 5 stars
0
2.0 of 5 stars
6
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#18 of 19 hotels in Apia
Description: International Waterfront Hotel of contemporary Samoan design, located within walking distance of Apia Town.
  • Address
    Beach Road
    Apia, Upolu 101
    Samoa
Check Rates: $297 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 20 traveler reviews
  • What to Expect:
    • 2 based on 16 reviews Rooms
    • 3 based on 17 reviews Service
    • 2 based on 18 reviews Value
    • 2 based on 17 reviews Cleanliness
    • 4 based on 5 reviews Pool
  • Recommended For:
    • 40% based on 19 reviews Young singles
    • 30% based on 19 reviews Families with young children
    • 30% based on 19 reviews Older travelers
    • 30% based on 19 reviews Families with teenagers
    • 20% based on 19 reviews Budget travelers

Reviews of Hotel Kitano Tusitala

( 1-10 of 20 )
1 of 5 stars
Byron Bay
Aug 20, 2008

We recently stayed at this hotel on our last night in Samoa as Aggie Grey's was full. The room was terrible - both beds were infested with bugs that were crawling over us. We had to strip the bed and spray the room with mortein to try and kill them. We hardly slept at all due to this and also... more

1 of 5 stars
American Samoa
Jul 4, 2008

My Wife and I came to Apia to get married. We stayed at the hotel for approx 1 week. We asked for a ground floor due to my poor health. We were installed in a second floor dump with an inoperative air conditioner. There was no available porter. I requested that we be moved to a ground floor accomidation. This... more

Apr 28, 2008

I was there Last week stayed for 5 days. Yes the rooms are not 5 star but the staff and need maintenance,but in all honesty the atmosphere, and surroundings definately made up for it.Food was ok not fine dinning but if thats what you want go stay at the senelei, Close to town and front desk 24hrs and they are... more

2 of 5 stars
Wellington
Apr 24, 2008

The saving grace of this hotel was the pool. It was great. I spent all day out there - to avoid my repulsive room. Avoid the bar food at all cost. Would you pay NZ$20 for a "house special pizza" only to be served a frozen McCain's microwaved special? mmmmmmmm yes very unimpressed. If you can avoid your room as... more

2 of 5 stars
lordhoweisland
Apr 2, 2008

The rooms were very mouldy.The air cond worked when it wanted to.People complained about BED BUGS we were lucky not to have had them.!!!!! The pool was very cloudy.The staff were friendly & helpfull. more

Feb 8, 2008

I cannot understand what is not to like about this hotel.. We have enjoyed both of our stays there. Maybe not up to the standard of hotels in Asia' but pretty good for the price. We have stayed also at Aggie Grays and found it to be a far more enjoyable experience to be at the Tusitala.. Will stay there... more

4 of 5 stars
Sydney
Oct 31, 2007
0/3 found this review helpful

My husband and I stayed in this hotel for 2 week’s and at his village for the last 2 week’s of our stay (one month in Samoa) It was my first time over seas , I picked this hotel because I wanted a TRUE ISLAND ATMOSPHERE…And I got it. Granted it is not a 5 star hotel, what do you... more

1 of 5 stars
wellington
Oct 24, 2007
3/3 found this review helpful

We had a school group stay here for one night. We had a wonderful time everywhere else in Samoa but this hotel was the worst place I have ever stayed. They still owe me $270 from a restaurant bill. We ordered, the waitress charged my credit card then realised that the kitchen couldn't cook our food- they didn't have the... more

Jun 13, 2007
3/3 found this review helpful

I had my wedding there. It was a terrible experience especially on our most special day. We were promised that we would have staff on the day to help with our reception but we ended up with only two people who had no idea what they were supposed to do and to serve 200+ people. Some of our family members... more

Jun 6, 2007
5/5 found this review helpful

Our first room was dirty with grey mould on the ceiling over the bed. The toilet seat was scratched and stained brown, the shower handle fell off, the T.V. didn`t work, the lights didn`t all work and we could not get a second tea cup. We complained and the next room was only slightly better: the bath tub was dirty,... more

Reviews of Hotel Kitano Tusitala

( 1-10 of 20 )
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Hotel Kitano Tusitala Address

Beach Road, Apia, Upolu 101, Samoa