I stayed at the Hyatt at the end of March and suppose I should start with the good. The staff were friendly and helpful, and the rooms were clean. The bad should start at the beginning. Don't help yourself to the bottled water that's on the desk when you walk into your room. It is $5.25 a bottle. Instead, go... more

Attended a business meeting in downtown Phoenix and stayed at Hyatt. Great location; easy walking distance to many attractions in downtown Phoenix. Short shuttle ride from Phoenix Sky Harbor Airport. Had a room on the 21st floor with great view of the city. Beds were heavenly and covered with light down comforter. The only negative is you have to pay... more

My cousin and I planned a spring '07 girls vacation to the Phoenix area. We got a great combo package that included staying here at the Hyatt. The hotel was nice and clean, friendly staff, and had a small but nice pool. The rooms were smaller and darker than we'd imagined, but not bad. Parking was a problem - they... more

Stayed here for two nights for a conference. It is located within a short walk to the USAirways Center ( Phoenix Suns basketball) and Chase Field ( Arizona Diamondbacks baseball) also near some of the Civic Center/auditoriums for concerts. Many good restautrants of all types within 2-3 blocks. When you go out in the day or night, you'll notice MANY... more

The Hyatt is a very nice hotel and I would recommend it to anyone going to Phoenix. It is located right in the heart of downtown and is within walking distance to both the Diamondbacks and Suns stadiums. The thing that impressed me the most was how friendly the staff was. The concierge was amazing, helping us with everything from... more

Stayed here for 4 nights, 3 of which were on points, and if this is how Hyatt rewards its frequent customers, the corporation is in trouble. My room was a cave, looking out at a large gray concrete wall. Very small. Hotel has a card on the desk stating they are "environmentally friendly" and if you want your towels and... more

We got a real cheap rate, as we were going to Arizona in August. We were in town to see the Diamondbacks, and the ballpark is in reasonable walking distance, even in the (dry) heat. The arena is also nearby. The front desk was real helpful, and the doormen were helpful. There is nothing as far as food after midnight... more

This is one of the nicer Hyatt hotels. Some of them are not so great, but this one was top notch. Check-in and checkout process was fast and with no wait, as there were four or five clerks at the desk. The room furnishings were an updated Southwest theme. Bed was comfortable. Closet space was adequate. The bathroom fixtures were... more

One of the cheapest Hyatts around but still delivers the standard-average dose of cookie-cutter, chain appointments and service. The only thing really distinctive about the property is the revolving restaurant, which though pricey for Phoenix does offer nice views of the sprawling accidental metropolis. The main annoyances were the nit-picky charges for valet parking and internet access, $19 and $12... more