The only good attributes are the pool and the location next to the large Fry's grocery store and a couple of restaurants. In the 38 years of working in the travel industry (staying at over 500 hotels worldwide) I have never come across a front desk supervisor that is so discourteous and unreasonable. She would not honor my internet reservation... more

We booked online with WWTE and had a confirmed rate, but Denise refused to honor it even though we had a printed confirmation. She said that we weren't qualified for the rate (whatever that meant). So we paid a higher price to "enjoy" 2 nights at a place that has the ambience of a nursing home. The pool and hottub... more

This was the worst experience I have had in any hotel, if you are not white, then dont bother going here. The General Manager Dotti as well as her sidekick Denise, lack any customer service skills or people skills and education, and are abrasive, when attempting to deal with a problem, and how they have no problem calling their guest... more

I stayed for 1 night in early May 2007. Hadn't stayed in a Microtel for about 3 years and I'd forgotten how small the rooms were! That having been said, it was perfectly adequate for its purpose. It's typical of the brand as I remember them. One point however is that it's stretching it to call it the Microtel Yuma... more

A rude night crew had no idea how to get high speed web access to work, and refused to help us get two extra pillows. The day shift found pillows and was courteous during the two days in January we were there. A letter from the facility's general manager mentioned that we visited during the busy season and suggested that... more

We stayed there over the Christmas holiday last year. It's the only hotel close to my In-law's retirement park, so the location was good for us. I just had a tough time spending almost the same amount we paid for the Disneyland Sheradan the week before. This hotel looked clean on the surface, but I saw little dust bunny's under... more