This is a scary place to stay. Lots of suspicious folks hanging around the motel at night. Our room was filthy. The smoke detector had been destroyed and was hanging from the ceiling. Several electrical outlets didn't work and we actually found a dead cockroach under the glass of a print hanging in the room. Also for some inexplicable reason... more

This motel ranks in the top tier of 'Stinkiest Rooms We Have Ever Stayed In'. The smell in our room was overpowering, pungent, awe inspiring, and unrelentent. We burned candles and had dryer sheets on the A/C the whole time we were there and barely made a dent in it. At $66.61 (including tax) it was way overpriced. They do... more

Just recently my husband and I stayed in this hotel for a little get away. The price was really cheap and the staff was extremely nice. We stayed in a non-smoking room with a king size bed. The bed was new and really comfortable and the room was nice and clean. We have stayed in many hotels in the Springdale/Fayetteville... more

Nasty place: Flies in the room Stains in the chairs Exposed electric outlets Stains on lampshades Broken faucet in bath Broken drain in sink more

Of note: this hotel is no longer a Best Western, but is now called "Best Rest Heritage Inn". My friend and I (2 woman) stayed here for one night. I would never stay here again! The room was okay and clean, but certainly not worth the money. Very chintzy on towels, as there were only two bath towels in the... more

I booked us for four nights, March 18-22, 2004. I had to cancel the first night because our flights were delayed due to a snowstorm. Even though the auto club guide noted a cancellation charge, the desk clerk said there would be no charge. We finally arrived a day late. I asked to see the room before checking in, so... more