Stayed for one night in the Best Western Heritage Inn, Chico. Location: On one side of relatively big shopping plaza. Too close to freeway and a bit noisy at night street. So, ask for quiet room, and insist on it. We were mislead by staff, that the street is really quite at night. bearable, but it is night... Room: Clean,... more

I sometimes wonder when you book a room online if they give you the worst rooms available. When staying at the Best Western Heritage Inn in Chico we were greeted by the manager and a nice clerk. My four year old grandson and I went up to our 3rd floor non smoking room, which smelt of smoke and the window... more

Rooms are inside rather than opening directly to the outside. This makes a room feel safer, but The windows do not open, not even a crack. Staff were all friendly and helpful regarding directions to eateries. I liked it, I will stay there again. more

My wife and I checked in about 4-430 PM Friday, 9/8/06. Greeted by Justin at the desks. He was very responsive to our questions and put us at ease during checking in process. Great rooms....We saw Justin once more during our stay and he remembered that we were here for our grandsons' 3rd birthday. Ask if we were having a... more