Was presently surprised with the hotel. We arrived after 11am trying to get a room early, no luck so my hubby and I went to work out in their gym. Great flat screen TVs in workout room with 3 elipticals and treadmills with some free weights. Had towels as well as cold water, only the first day of our stay.... more

I booked 2 rooms with one King Bed room and when my plans changed I tried to change my reservations and I had the worst experience ever! I was transfered to reservations multiple times even after telling them not to transfer me per their reservations departments request! When I finally spoke to a supervisior even thought I had asked to... more

Stayed here with my husband and child in March 2008. They gave us a 'smoking room' when we arrived. We asked to change to a 'non smoking' room but were informed that the hotel was 93% fully booked and could not change us. As my husband pointed out, this would indicate that 7% rooms were free, but they refused to... more

We stayed here for one night while visiting a college nearby. I had to wait at check-in for 15 minutes as only one person was on duty. He apologized over and over and gave us free breakfast vouchers to Red Robin (which is on site). I appreciated the gesture. The room was clean and the beds comfy - 2 queen... more

Someone stole my hair clips and hair band, two of them. It's not expensive, but it really caused us inconvenience as we need to do the make up. We informed the front desk about the situation, but one of them had really bad attitude about it. He informed us he couldn't think of a reason that anyone want to steal... more

I was not too Impressed with this stay at the Holiday Inn In La Mirada. The Rooms were large, Bed was okay, the walls are way to thin, I could here people walking in the halls! I did have a problem with the tub...there was a wierd ashy substance in the tub and when I called down to have someone... more

This was my second stay at the hotel. The first was in 2006. In the past 2 years, this hotel quality has gone down. The sheets were worn and frayed. the pillows were mushed into lumps. 4 small pillows on a king size bed. The bathroom door would not lock. The shower curtain was too small and water would spray... more

I can not say enough about how impressed I was with the courtesy and how pleasant Alexia (the Front Office Manager) was for our visit. It really made our stay a great one. The room was very clean and comfortable. Quality linen! The outdoor pool was perfect temperature. Not too warm and not too cool. Everything that we need was... more

As usual, a wonderful experience. Stayed here a couple times in the past on business and pleasure. Booked a wonderful weekend through the hotel website and got the best rate on the web...as advertised. We usually check through the discount sites, but the InterContinental site seems to beat the rate in most cases. The room was clean and the bed... more